The computer does not recognize the tablet what to do. How to connect tablet to pc. Secrets of competent connection
Sooner or later, each of us has a need to transfer content from a tablet computer to a personal one: work files, tablets, presentations, photos, videos and much more. And what is our disappointment if the computer does not see the tablet.
Of course, you should make sure that the device is not turned off and charged.
Reboot both devices
Perhaps "software garbage" interferes with the PC system or something did not work on the tablet - after restarting it will be possible to establish a connection.
Check tablet settings
In most gadgets running on Android, you need to confirm the connection option through a specific menu item in the settings. The connection request pops up automatically or may hang in notifications (in the blind), you need to click the confirm button. Or go to the settings yourself and specify the connection mode.
Often, unnecessary elements turn off energy saving programs. You can resume work through the device manager. Don't forget to update the driver on the newly started PC.
Check or change the cable
When you connect a working cable, you will see that the tablet is charging or is displayed as a sd card. If it is not recognized, the problem may be in the USB cable or connector. It is likely that you will not see visual damage in the cord. Feel it carefully along its entire length and follow the messages on the PC - you may be able to find the damage. Then use another cable, but check if it fits the device.
If possible, clean the micro-USB or Type-C connector from debris and dust.
Disable antivirus and firewall
An antivirus program or firewall may be blocking all third-party connections. Temporarily disable the antivirus program on all devices and try to reconnect the two devices.
The most common reason is the lack of the necessary driver on the PC or tablet. If the tablet PC is connected - it is charging, but the folders do not open, then go to the "device manager", where USB will be indicated as an unidentified device, marked with an exclamation mark. Please update your software.
If for some reason you cannot update the OS, download the necessary drivers from the Internet or use the disk to the motherboard. You can find software for a tablet computer on the official website of the manufacturer.
In some cases, in the absence of software, the tablet may appear as an sd card or cd-rom.
The lack of automatic software updates is more common in cheap Chinese gadgets (digma, supra, prestige, texet, explay, dns, irbis). Brands such as Asus nexus 7, lenovo tb2 x30l, Samsung galaxy tab 3, Sony, Huawei, Xiaomi, Acer, Apple, Vacom one, Oysters take care of their customers and periodically update the firmware version and all software.
When installing a new driver, Windows 10 may display the following message "The device has stopped, code 43". This is due to a conflict between the old and new firewood. Necessary:
- disconnect everything from usb,
- remove the old root usb,
- to restart a computer,
- connect the device.
Hard reset to help
The software may have crashed, and none of the above methods help. Then there is only one solution to the problem - returning to the factory settings of the tablet through the Reset button or the hard recovery menu.
- remove the memory card;
- hold down two buttons together: volume and power;
- moving through the menu items is carried out using the volume keys, the Power selection button;
- stop at Wipe data/factory reset and reset.
Data loss is the only disadvantage of this method.
Reflashing or updating the device
Flashing can help if you haven't updated your android device for a long time (Prestigio MultiPad PMT3118, dexp h170, Megafon login 3, Lenovo a7600, Asus nexus 7, Beeline m2, Texet TM-7053). Modern gadgets update automatically. This, by the way, does not exclude the reason why the PC does not see the tablet. Perhaps there is a flaw in the new software, and it would be better to return the old version of the firmware. The official website always has a stable and reliable version of the software, as well as step-by-step instructions for proper installation.
During this procedure, the tablet should be 100% charged, since the process should not be interrupted, otherwise you risk getting a non-working brick.
Hardware reasons
Computer USB connector is broken
Due to frequent use, this problem is not uncommon. To check the connector, connect a USB flash drive, phone, camera, mouse, keyboard or camera to the laptop. Usually a PC has several sockets, and if one is broken, use another. A broken module must be replaced. You can make it yourself or contact the service.
Broken wire in the cord or broken connector
You can’t pull the cord - it’s really possible to damage the connector (leg). Carefully inspect the wire for creases and microdamages. Replace the cable and try again.
Buying a new cord is not difficult, and it is inexpensive. It is worth paying attention to the connector, there are three types:
- Mini USB (Deprecated)
- Micro USB
- Type-C (most modern)
If you do not want to spend money - solder the old one.
Communication module burnt out
Using the information exchange module (multi-bit buses), the PC transmits data to the processor, which, in turn, to the connected gadget and vice versa. If it burns out, then you can’t do without the help of service center specialists.
Software reasons
Updates not installed
Check for an update on the official website of a tablet or graphic PC: major manufacturers are constantly posting updated software - Asus Nexus 7, Lenovo Yoga, Ousters, Samsung, etc.
On Windows OS from 7 to 10, software is automatically loaded, so the first thing to do is to see if you have automatic system updates disabled. Check for the update KB3010081 in Win 10. The media player software transfers multimedia between devices.
Non-native (custom) firmware
It is not uncommon for a computer to stop seeing a tablet after flashing. Before any manipulation, install the ROM Manager utility: it will help you save the old version of the software if something goes wrong. Be careful when reinstalling the Android system: unofficial, crooked firmware entails a lot of trouble. To fix the problem, you need to roll back the system to a previous version or perform a factory reset.
Downed settings
If there is a violation of the settings, then debug the work on usb. “Debugging via USB” is located in the “For Developers” submenu and is an advanced option when working with two devices. By activating it, you can directly copy files: photos, videos, books, etc.
Question answer
- The iPad usually has no connection problems, but it has its own peculiarities. For example, writing data to internal memory through Explorer will not work, you can only copy photos and videos to your hard drive. To record information, install iTunes or iBox.
- The device is detected, but it's just charging (the battery symbol is on the screen) - most likely, the gadget is discharged - wait a while until it gains energy and turns on. If it doesn't help, read on.
- A windows system is installed on the tablet and personal computer (Lenovo Yoga Tablet 2 10.1 (windows), 4Good T101i, ASUS Transformer Book T101HA, 3 Digma EVE 1800 3G, HP Pro Tablet 608, DELL Venue 8 pro, Samsung Galaxy TabPro S 12.0 SM-W700 , Acer Iconia Tab W511, Acer Aspire Switch 10 E z8300, irbis tw52, Wacom Intuos Pro), you will not be able to connect them via a USB cable. You will have to use third-party software, connect it through a local network or through a homegroup.
- If you have an old gadget and a modern computer, they may have different USB versions (2.0 and 3.1) - in this case, there may be incompatibility.
- You can connect using Wi-Fi by installing a special program. For example, Samsung owners can use the Kies application, Huawei - the HiSuite program.
- Nothing helps - we recommend transferring the necessary data using any empty external drive (micro-USB card or regular one). This method is only suitable for transferring various files if you have a suitable card reader, but it takes longer than connecting directly.
Conclusion
We have analyzed the main causes of communication failure between devices. The main one is the lack of an appropriate driver on one of them, and it is solved elementarily, without contacting the service. Violation of the connectors and burnout of the main elements is the second reason, which is much less common.
Now you know what to do if the computer does not see the tablet: stay tuned for updates, do not install “left” firmware and handle your favorite equipment carefully. You should not disassemble and look for internal, hardware violations, change components (cables, sockets, etc.) if you are not confident in your abilities. Trust it to professionals.
Video
Owners of phones and tablets with Android OS regularly complain about problems with the USB connection - very often the computer refuses to see the device or the gadget does not charge from the PC. The causes of problems can be different, so you first need to conduct a thorough diagnosis and identify the source of the problem.
Why the PC does not recognize an Android phone or tablet via USB: causes and solutions
In order to conduct a successful diagnosis, you must first answer a few questions:
By answering these questions, you can fix the problem faster.
There are several typical cases that occur when connecting via a USB cable.
For example, if you have a new device and the Windows XP operating system is installed on your computer, then you need to update the OS to the latest version or download the MTP protocol (Media Transfer Protocol) on the official website. After installing it and restarting the PC, the gadget should be recognized.
Users of Windows 7, 8.1, 10 must first make sure that the device is connected to the PC. A corresponding notification appears, which informs about the connected storage device. Sometimes the gadget is recognized as a Camera (PTP) - in this case, just click on the message and you will switch to MTP mode.
But these are not all the problems that the user may encounter.
The computer does not recognize the device, but charging is in progress
With such a problem, you need to make sure that the gadget is detected by the computer. If device connection messages do not appear, do the following:
Then restart your computer and try connecting your phone again. If the problem persists, go to the service center from the PC.
Smartphones with new versions of Android are recognized by default in charging mode. Therefore, you need to click on the "USB Charging" notification and select "File Transfer".
What to do if the mobile device is not detected by the PC: video
The device is not recognized, does not charge and does not turn on
In this case, follow all the steps from the previous section. If there is no result, remove the battery from the device. The battery fails after prolonged use - often removing it helps solve the problem. Inspect the battery for damage, irregularities. If there are deformations, then the part must be replaced.
The reason may lie in the software. Try to fix the error like this:
The computer does not see the internal memory of the device
If, when connecting the gadget via USB, the PC sees only an external card, take the following measures:
With such a reset, you will lose all the data that was stored in the internal memory, so it is better to save the information on a flash card first.
The computer does not see only the photo
If pictures and images are not recognized when connected to a PC, do the following:
The device does not want to connect: how to avoid such a problem
If you want to protect yourself from difficulties in operating an Android device, it is enough to follow simple rules.
If you have tried all the methods described to diagnose the problem, but none of them has brought results, entrust the problem to professionals. So you can save your time and do not cause even more damage to the device.
Sometimes when connecting a smartphone to a computer via USB, a problem arises that the computer does not see the phone. This almost always happens with Android phones. With iOS, everything is much simpler - it has its own program along with all the drivers, and the risk of a lack of connection is minimized. But a phone or tablet with the Android operating system should connect to the computer automatically.
Moreover, this applies to almost any computer operating system - any version of Windows and Linux should work freely with removable storage media, including phones. But today we will analyze some of the most common reasons why the PC may not see the phone and what to do in such situations. In principle, all these tips apply to situations where the tablet does not connect.
The easiest
Quite often, the solution to some complex problem literally lies on the surface. Therefore, in this issue there are several solutions that, it would seem, are the simplest and most insignificant. In general, when the phone does not connect to the PC via USB, the first thing to do is the following:
- If Windows XP is installed on the computer, most likely the problem is in it. The fact is that many modern smartphones have a configuration that is simply incompatible with that operating system - it is too old for them. What to do in such a situation? It's better to just upgrade the operating system to at least seven (Windows 7). You can also try to install MTP, a protocol that should connect various devices with Windows XP. You can download it here. But this gives the desired result in rare cases.
Prompt: Data from the phone can be read by transferring it to a memory card, removing it from the phone and inserting it separately into the computer. In this case, the PC will only need to recognize the memory card, and all operating systems can do this, but it will not work with the phone. So if reinstalling the OS is not to your liking, you will have to buy a regular microSD card.
- Check cable integrity. Sometimes it happens that data cannot physically be transmitted due to the fact that some cable defects stand in their way. You can check this very simply - take another cable. Considering that now almost all modern smartphones are charged via microUSB, there should not be any special problems with this.
- Disconnect all other devices from the USB ports. Some phones, especially older ones, may not want to work with multiple connected devices at the same time. And it can even be a keyboard or a mouse - it doesn't matter.
- Try connecting your smartphone to a different USB port. Some phones do not work with USB 0 or other versions. It is interesting that in our time this already occurs much more often than before. Perhaps the developers think that we all have the opportunity to update our ports every month.
- Try connecting your phone to another computer. Perhaps the problem is in it. The fact is that some versions of operating systems simply will not work with some configurations of operating systems for phones. This is especially true for those versions of Windows that are pirated and downloaded from torrents - usually those who create these images “cut” them a lot. This means that they remove some elements of the image. They consider them unnecessary, but in fact the whole system can rest on them. Then you can use the tips for situations when the computer does not want to recognize the flash drive or just update the operating system.
Media setup
Sometimes the phone connects itself to the computer not as a storage medium, but as a USB modem or even a camera. To exclude this option, you should go to the settings, then select the item called "Wireless networks" (in different versions of Android it may be called a little differently, but the meaning is still clear, in Android 6.0 and higher it is the item "Precise access and modem").
Then you need to click on “More” at the very bottom (if Android 6.0 and higher, you don’t need to go anywhere, the menu item we need is already here) and put the slider next to the inscription “USB modem” so that it is turned off. In Figure 1, it is enabled.
As for situations when the phone is for some reason defined as a camera, everything is also quite simple here. When the phone and computer are synchronized, that is, they understand that they are connected to each other, a corresponding notification will appear on both.
So, if you click on the notification on your phone, you can get to the menu shown in Figure 2. There you just need to uncheck the box next to the "Camera" item and put it in front of "Media device".
Why this happens is difficult to understand. Perhaps there are some problems with drivers or device configurations. By the way, the cause of the problem in question may lie in the drivers.
Drivers
For some devices, you will need to install the appropriate drivers. Or maybe the old drivers just "flew" for some reason or started to work incorrectly. If earlier the phone was quietly connected to the computer, but now it has stopped, it is likely that the problem is in the drivers. What to do in such a situation?
The answer is simple - update your drivers. This is done as follows:
- Open the Device Manager program. The easiest way to do this is by simultaneously pressing the "Win" and "R" keys (the program execution window will open) and entering the "msc" command in the appropriate field.
- Then two options are possible: the first one is that the device connected via USB is defined as unknown and its files, respectively, are not displayed, and the second - the device name is displayed, but the files are still not displayed.
- In any case, you need to right-click on it and select "Update drivers ...". If it is still "Unknown device", then you can find it in the sections "USB controllers" or "Other devices". In the case of a recognized device, it will definitely be in the "USB Controllers" section.
Note: If, when connected, you do not see any notifications on your phone and on your computer at all, then the problem is not with the drivers, but with the cable or USB ports. Only the replacement of one or the other, and possibly both, will help.
- In the window that opens, select the item "Automatic search ...".
- Now it remains to wait for the end of the search. The system may display a message stating that the drivers do not need to be updated. Otherwise, the user will see a list of available drivers. He will have to click on one of them and install it.
Another also easy way to update drivers is to simply go to the official website of the developer and find the driver you need there. Then all that remains is to download it and install it like any other regular program.
You can also try the methods shown in the video below. Although they help, to put it mildly, infrequently.
Having bought a brand new tablet, we immediately try to connect it to the computer. You need to upload files, upload your favorite music, install a program ... Otherwise, nothing. What is the point of using a device filled with only pre-installed programs for a long time?! But sometimes at the connection stage, incidents happen that spoil the mood. Let's see why the computer does not see the tablet and what to do about it.
Secrets of competent connection
Before sounding the alarm, you need to study the rules for connecting mobile devices to a PC. Without understanding the subtleties, you can break a lot of firewood. In practice, everything is not so difficult. The main thing is to learn how to do this, and then each new connection will be quick and easy.
First, do not be too lazy to read the instructions or watch the manual disk. Each model may have its own subtleties of connection. In one case, modern electronics require a special program. In the other, a cable, Wi-Fi or Bluetooth is enough. It is possible that on the disk that comes with a specific model, there are driver programs necessary for the full operation of the device. If for some reason there is neither a disk nor a booklet with instructions, download the manual from the manufacturer's website.
This preparatory stage will immediately remove many questions. Surprisingly, sometimes it is the instruction that explains the functionality step by step. It is enough to familiarize yourself with the detailed recommendations, as the problem ceases to exist at all.
Your next steps will depend on how you connect. Let's consider each in detail. We will connect tablets on Android (on most models this operating system is installed).
Via USB
1) We take the "native" USB cable (included). We connect one end to the system unit, the other to our electronic acquisition. And we are waiting. Here it is quite clear that the connection of the two techniques implies their preliminary inclusion.
2) The tablet displays "USB device connected". The following steps depend on the version of Android:
a) "pick up" the USB icon - pull it down - click on the button "USB device connected" - "Enable USB storage" in the menu that opens;
b) open the notification panel - click on the tab "USB device connected" - "Connect USB storage device";
c) open "Settings" - go to the "Advanced" tab - click "USB settings" - "Enable USB storage".
A few seconds after these manipulations, autorun will appear on the computer. If this does not happen, you need to perform several actions on the PC itself.
3) Go to "My Computer" and click on the removable disk icon. More precisely, you will see two icons. One is the memory of the tablet. The second is the memory card in the device. You need the one with more folders.
Via WiFi
1. Download and install the OnAir program on the tablet (from Google Play).
2. Download and install any FTP client on your computer.
3. In the Android application, select the FTP mode and enter the data for the connection. Any. Don't forget to check the "save password" box.
4. Enter the same data (user and password) in the client on the computer (by creating a new FTP connection).
Causes of "hanging"
Why does the cop not see the tablet? It's a shame if everything worked a few days ago. But sometimes this happens with devices connected to a PC. What to do if the computer does not see the printer, flash drive, scanner, tablet? Let's focus on tablets for now. So, the reasons for the "freeze":
1. The appropriate settings are not made on the tablet or USB is disabled in the system unit. In the first case, the PC does not see only a specific plug-in. The second PC does not recognize any of the attached USB devices. Try inserting a flash drive into your computer, for example. Working? If yes, then check the tablet by connecting any other device to it via USB. If the problem is confirmed, change the settings accordingly (instructions above).
2. Forgot to click on the "Connect USB storage" button. This step is required for all tablet models. If a similar inscription is not displayed when connecting to a computer, go to the "Settings" on the "For Developers" tab. Find "USB debugging" there and check the box.
3. The appropriate drivers are not installed on the computer. Then you just need to install them. From the disk that came with the purchase, or from the manufacturer's website.
4. Damaged cable. If the electronic device is charging, then everything is in order with the wire. If the mobile device does not respond to the cable, there is damage. Try connecting with a different cable.
5. Wrong USB port. You may have plugged the cable into a USB 3.0 port. Many modern computers are equipped with such. Oddly enough, but to connect modern mobile devices, it is often the older version, USB 2.0, that is needed.
One of these methods should definitely help solve the problem. Perhaps there is no problem. Comp sees the tablet, but you do not see it. No notification appears on the screen. Then go to "My Computer" and check the list of drives and connected devices. If the machine is connected to a PC for the first time, it takes time to recognize the device and read the information. Wait.
27.02.2017
With the development of computer technology, more and more new devices appear that have a wide variety of possibilities. Users can transfer data from one device to another using a USB cable connection. But often such problems arise that a connector or wire malfunctions, or maybe the problem lies in the drivers. This article will help you solve the problem with connecting an Android tablet to a computer.
It is worth noting that your device model practically does not matter, since they all work on the same principle, if we talk about devices on which the Android OS is installed. But, for example, Apple devices may work a little differently, so you will need to look for other solutions to problems.
Checking the drivers on the computer
In order for the tablet to display correctly on your computer, it must have USB drivers. If you cannot connect any device to your USB connector, they simply are not detected, then the problem may be just in the drivers. Perhaps they are simply missing. Then you need to do a few things.
Download a program that automatically detects the necessary drivers for installation, for example. Next, you need to update your drivers and restart your computer. You can also do this through the device manager, but in some cases this does not work. To update the drivers in this way, you must:
After installation, restart your computer and connect your tablet.
Setting up a tablet to connect to a computer
If everything is in order with the drivers, but the tablet still does not connect, then the android device itself may have been configured incorrectly.
You need to pay attention to the fact that different models of tablets can be connected to a computer as different devices:
- USB stick or USB large storage. It is recommended that you select this connection option to perform various actions between your computer and tablet. Working in this mode will allow you to manage files on the tablet from your computer, freely exchange all types of files.
- Media device(MPT). By connecting through this mode, you can only transfer media files to a computer, while managing files on the tablet from a computer is prohibited.
- The camera mode is practically no different from the previous one.
- Some models also have a charge-only mode. When this mode is connected, almost all tablet functions are disabled in order to carry out the fastest charging.
Sometimes the tablet firmware can work in such a way that in some modes the tablet will not be connected to the PC, but will only be charged. Test your connection with different modes to resolve this issue.
You can switch between modes like this:
Don't forget to click the button too. "Enable USB storage". A tab with this button should appear on the screen when you connect the tablet to the computer, if everything is working properly.
We are looking for reasons for a connection failure and solutions
If, after actions with the computer and tablet, the device still does not connect to the computer, then it is worth considering options for various breakdowns and malfunctions.
The tablet does not appear in the device list
If after you connected to the computer, the tablet started charging, but your device is not in the list of devices on the PC, then the problem lies in the software itself, which is installed on the tablet. You can try to solve this problem partially. You just need to restart the tablet, after which it will appear in the list of connected devices and, if necessary, the download and installation of additional drivers will begin.
Cable problem
Often, a connection problem can be due to the fact that the USB cable is damaged. Maybe it is bent somewhere or already has a very bad appearance, with possible damage along the length of the cable. In this case, try replacing the cable with another one, and connect the device again.
Computer USB problem
Perhaps the problem is that the connector on the computer has broken. In this case, connect a USB flash drive or other device to the same connector. If it does not help, then try connecting the tablet to a different connector. If this is not possible, then contact the service center, where they will replace or repair the USB connector.
USB Debugging
In certain cases, this applies to some models, the connection problem may be due to the fact that USB debugging is enabled or disabled.
This function is needed in order to check the performance of some applications and the entire Android system as a whole.
You can disable or enable USB debugging as follows:
It is worth noting that on different models and firmware, the debugging location may differ. Debug location options:
- "Menu" — "Settings" — "Development".
- "Menu" — "Settings" — "For developers".
- "Menu" — "Settings" — "Applications" — "For developers".
- "Menu" — "Settings" — "Yet" — "Developer options"
There are still several options, but they are currently less relevant, and finding this parameter will be quite simple.
Other
If none of the above methods helped you, then you can take several actions that will help in such critical cases. You can reset your tablet to factory settings. This will remove all user settings and delete all files. If this method did not help, then you need to go to the latest option - flashing the device. Perhaps you caught some kind of virus or a system failure occurred that was not resolved when returning to the factory settings.
You can return the tablet to factory settings in this way:
After performing the reset, the tablet will reboot and you can use it.
If you are an inexperienced user, then do not try to flash the tablet yourself, as you can get a "brick", it is better to contact the service center.
Do all the steps very carefully, it is better to ask someone else to help you if you are not versed in such devices, as you can only make things worse. Also, do not try to force the wire into the connectors, as you may be doing something wrong and it will break.