Terms 

Mobile application Promsvyazbank. Promsvyazbank personal account

By opening an account with PSB, clients - legal entities and individual entrepreneurs - get the opportunity to work remotely from both desktop computers and mobile devices. To use the personal account of Promsvyazbank, the user must receive a login and password, set up the system and log in. After that, access to all the functions of the client-bank opens.

How to enter your personal account: instructions

Logging into the profile of a legal entity is carried out through the main page of the bank's website.

  1. Download from the official website of Promsvyazbank an application for joining the rules, for registering the owner of a key (certificate), for issuing a key (eToken). Documents must be filled out, signed and submitted to the bank.
  2. Based on the applications, the client is given a key and a detailed instruction manual for using the software.
  3. After receiving the key, you must install the appropriate software.
  4. Obtain a certificate for the key and then install this certificate in the field specified in the system.

You can also store a security certificate on a stationary secure computer. When logging in, the user independently chooses the source of receiving the electronic key.

To create a certificate, you must fill out a registration form, this process replaces the registration procedure. The template is available for download on the website.

This step is the same as recovering a lost password or when a certificate expires.

IMPORTANT: The validity period of the certificate starts from the date of its issue to the client and lasts for 1 year.

Having received the necessary keys, login and password, you can start using the online profile.

Technical requirements

The requirements for a computer allocated to work with the PSB-online system are as follows:

  1. more than 4 GB of RAM;
  2. more than 40 GB of free space on the hard drive;
  3. monitor with a resolution of 1024 by 768.

There must be a USB port to use a key with an eToken digital signature.

Promsvyazbank software works with all major operating systems. You can also use different Web browsers: Internet Explorer, FireFox, Opera, Safari and Chrome. Internet access is required. The bank's requirements for connecting to the network are at the link psb-online.ru, and the setup procedure can also be entrusted to a specialist.

Possibilities of a personal account

The main task of the PSB-online system is the ability to quickly manage the company's cash and use most of the services of settlement and cash services. The client can make non-cash payments, track the receipt of funds, connect various services, apply for banking products, and much more.

Important! If the client's business is related to retail, the system can request the installation of a POS terminal for accepting payments using plastic cards.

The "Cards" block allows you to order as many as three types of plastic cards:

  • Salary cards for company employees.
  • Corporate cards for the implementation of the necessary expenses, while excluding cash issued to employees under the report.
  • Customs cards.

Among the additional functions, there are also very useful ones, such as "Checking the counterparty" and the possibility of notification via SMS and e-mail.

There is no separate block of operations related to lending in the PSB Internet banking system. But this does not mean that the service does not provide any opportunities. In the "Operations" tab there is a setting for regular payments, in addition there is a function for generating templates. So you can automatically make payments to repay loans.

In the "Additional" tab Services ”there is a section“ Applications ”, where you can select the item“ Applications for a product ”(more details:). The proposed list includes a lending section, where it is possible to get a loan in the form of an overdraft or in other available forms (revolving line of credit, investment/project lending, and others). This list also includes bank guarantees.

How to ensure the security of your personal account

The Bank offers its customers the following set of measures to preserve funds and information about financial transactions:

  1. The use of keys certified for a certain period of time - eTokens, necessary to confirm the eligibility of operations.
  2. Generation of SMS messages to confirm transactions, in addition to the key.
  3. Two-way encryption of transmitted data using cryptographic programs.
  4. Transaction limits, taking into account the verification of the transaction (a limit is set for transactions carried out on the day, taking into account the specifics of the activity and other factors based on the client's application).

IMPORTANT: It is better to replace the key certificate in advance, before the expiration date. Then access to the service will not be interrupted.

To help clients, Promsvyazbank has developed several useful instructions for using the service. Documents are available for download on the official website of the bank. Also, users can always contact technical support at 8-800-333-2202, consultations are held around the clock.

In this article, we will consider in detail the personal account and other services that Promsvyazbank (PSB-Retail) provides online. To what extent these services are convenient for bank customers, as well as useful from the point of view of the consumer.

Like most modern banking organizations, an Internet banking service was created for Promsvyazbank customers. This service includes a client's personal account and allows you to manage your accounts and services from anywhere in the world where there is Internet.

The benefits of this Internet banking service are quite obvious: you do not need to stand in queues when visiting a bank office in person, at any time you can open or close a bank account as needed, transfer or receive a money transfer, etc.

Meanwhile, Promsvyazbank4a's clients are unanimous in their opinion that the personal account created by PSB-Retail is one of the best Internet banks among the leaders in the banking segment.

Our opinion is very solidary with this statement, because the Internet bank is very safe to use, the menu structure is simple and understandable even for a child, and if any difficulties arise, the hotline specialists will always come to your aid.

Possibilities of the PSB personal account

For a Promsvyazbank client, a personal account opens up very wide opportunities:

    You can use Internet banking without leaving your home if you have access to the Internet;

    Payment for goods and services is carried out in a couple of mouse clicks;

    Opportunities are available to pay for the services of mobile operators, cable and satellite TV, utilities.

    But most of all, among the variety of services provided, bank customers are pleased with the commission for such a transaction. It is only 0 rubles. This means that no commission is charged.

Also, clients who have installed the PSB-Mobile application on their smartphones have almost identical freedom in working with Internet banking.

You can also access your bank cards and accounts from anywhere. Moreover, this opportunity is available even without access to the network, because in the case of using a mobile bank, the service is provided throughout the service area of ​​the client's mobile operator.

Also, the Promsvyazbank client has the opportunity to create a special template for a periodic payment. You create a template, specify the amount, or set up payment according to the issued notice, and you automatically write off and transfer funds to the service provider on the specified calendar date. So at the moment, the most relevant templates for paying for utilities, services of mobile operators, etc.

And such opportunities for fast automatic payments are very convenient for those customers who, for example, are away or on vacation. After all, he will have no reason to worry that the Internet or electricity will be turned off for late payment, the money will be credited to the account of the service provider strictly at the specified time on the specified date.

It is also very profitable to buy tickets using the Internet bank, and pay for insurance online. Internet bank subscribers pay for airline services using all the multifaceted capabilities of their personal account from anywhere in the world without visiting the office.

An additional advantage of applying for electronic insurance using the Promsvyazbank Internet Bank is that after the online registration takes place, all the necessary information is immediately sent to the insured person by e-mail. And this electronic insurance can be accepted without restrictions by any organizations involved in the maintenance and management of insured events, as well as by the embassies of countries.

Another remarkable feature of the PSB Internet Bank is the absence of the need to specify shops, pharmacies, travel agencies, educational institutions and, in general, most organizations working in all areas of services in any transfers or payments for services due to the fact that the bank has entered into a cooperation agreement with more than a thousand different firms and organizations.

Attention: Any transaction is made without entering the bank card details of the Promsvyazbank client.

If you pay for a service and or product through an online bank, then your transfer will be made in just a few minutes and you will not have to wait several days for additional bank checks. Everything is very transparent and open.

Also, when making a transaction through the Internet bank of Promsvyazbank (PSB ret a il), Wax is charged a zero commission. Or, as this action is called, "Commission 0".

Please note that only its clients who use both mobile and Internet banking PSB-Retail can accept Promsvyazbank shares.

More detailed information about the conditions of the promotion, as well as the time of the event, can be obtained on the official website of the banking institution. There you can also find additional benefits when using the personal account of the PSB-Retail online bank. For example, any of the clients and users of the personal account can get detailed information about all the movements of funds in their accounts online.

With the help of this information, it is possible to react in a timely manner in case of an erroneous transaction and suspend it.

After all, you will agree that having information, you carry out online monitoring and control, and control enlightens banks in the most optimal way to plan the services provided to their customers.

Features and benefits of Promsvyazbank

So, Promsvyazbank is one of the first hundred largest banks in the Russian Federation. A huge number of ATMs and payment terminals are located in many cities of the country.

The bank has branches in such cities as Moscow, Krasnoyarsk, Krasnodar, St. Petersburg, Nizhny Novgorod and many others. The constant development of customer services and the expansion of the list of services provided has made Promsvyazbank one of the most reputable banks.

For example, PSB-Internet banking service was recognized as the best banking product of 2016. Retail due to its reliability, simple and clear interface, high degree of product reliability.

Internet bank from PSB What are the advantages of this software product? High degree of resource availability 24 hours a day. The program is quite easy to learn and in order to master the work in it, it is enough to have basic computer skills. High degree of protection of personal data of clients. Internet banking can be accessed from any device with Internet access. It can be either a PC or a tablet. You can also connect using your cell phone.

How to log in to Internet banking?

  1. In order to enter the personal account of the Internet bank, you need to go to the official website of Promsvyazbank.
  2. Next, following our instructions, register in the personal account system. Direct link to PSB-Retail personal account for individuals.
  3. After going to the site, you need to enter your registration data in the Personal Account of the Internet Bank.

For legal entities, it is proposed to familiarize yourself with the additional requirements for organizing the workplace of an employee who will work with Promsvyazbank Internet banking. Additional requirements are due to increased security requirements for payments and transfers.

If you have not yet signed up for an online banking connection from PSB online, be sure to contact the nearest branch of the bank and do it.

How to connect to internet banking?

An interesting scheme for connecting customers to the Internet banking service was developed by PSB. Clients are offered 2 types of one service. That is, a person can choose for himself: either the Operational type of connection or the Informational one. What is the difference between them?

  • Information view of connecting to the Internet bank means a service for informing the client about the balance of funds on the accounts, the movement of funds and transfers without direct management of the service by the client, and
  • Operational type of service- the user manages his accounts independently. Can open and close accounts, transfer money to other bank customers, pay for services.

How to connect the operational method of managing PSB-Retail?

In order to connect the operational method of managing accounts, you need to visit the nearest branch of the bank, provide identification documents, fill out a questionnaire and write a corresponding application.

The specialist will provide you with all the necessary resources so that you can freely use your personal account of the PSB-Retail Internet Bank. (Login, password, additional software) You can also use an ATM.

How to connect the information method of working in the PSB-Retail personal account?

In order to start enjoying the benefits of your personal account of the PSB-Retail Internet Bank, you need to register yourself on the official page of the PSB-Retail Internet Bank. In the submitted registration form, you will need to enter your personal data and confirm your consent to the processing of this information by banks in accordance with the legislation of the Russian Federation. After successful registration on this Internet resource, the PSB-Retail client will be able to receive all the information he is interested in about the status of his accounts, the availability of bank cards, order a bank account statement, etc.

What can a client do from the PSB personal account?

So, let's go through the list of features available directly from the PSB-Retail personal account:

  • In real time, the client can receive an extract from any of his accounts opened with PSB.
  • Find out the exchange rate of any currency.
  • Pay any bill or service.
  • Through the ticket system, contact a bank employee and get an answer to any question.
  • Set up auto payments and templates for them.
  • Work with documents and freely send them to bank specialists via secure communication channels.

It's no secret that Internet banking is the easiest resource to manage your accounts and pay for services. A client who has registered in the personal account system of the PSB-Retail online bank will be able to significantly save his time and not visit the bank without special need.

Also, for the convenience of customers, the Bank provided training materials on working with the personal account of the Internet bank.

The technical support service works around the clock and if you have any questions, you can contact the hotline 8 800 500 20 20.

Mobile banking app: Where can I download the mobile banking app on my smartphone?

If you wish to use PSB Mobile Banking services via your mobile phone or tablet, you need to download the appropriate mobile application for your mobile operating system.

After you download and install the application on your mobile device, you need to go to the nearest branch of Promsvyazbank with an identity card, write an application for connection to the mobile Internet banking system, and after your data is entered into the database, a bank employee will give you a special E-token containing a cryptographic electronic signature (key) and data for entering your personal account.

Possibilities of the PSB-Retai mobile application After installing the application to enter the personal account of the Internet bank, you will have all the possibilities available through the computer browser, additionally offered the ability to determine the location of the nearest Promsvyazbank ATMs.

Video review of your personal account


What services does Promsvyazbank offer?

We figured out how to register in the personal account of PSB Internet Bank, now let's talk about a wide range services offered by the bank to its customers:

  • For its clients, PSB offers the most diverse range of deposits in various currencies, including rubles and dollars.
  • The loan rate and other loan offers under the conditions may change, and you can get acquainted with them in more detail on the page of the official website.
  • Also, customers who have visited the official website of the bank have access to such services as a Loan Calculator, etc.

Money transfer

Let's take a look at the existing ways to transfer funds between cards of Promsvyazbank customers:

If you use a regular bank transfer to transfer funds, to complete this operation through the mobile banking service, you need to log in to the mobile application, go to the “Payments and transfers” tab, select the source card from which the required amount will be debited, and also indicate details of the card where the funds will be transferred.

You can also pay utility bills, transfer money to third parties. Separately, it is worth noting that it is not possible to make transfers through international payment systems such as Unistream through the personal account of PSB Internet Bank.

To do this, you need to personally arrive at the nearest branch of the bank. Setting up auto payment for PSB Internet banking If you periodically have to pay the same type of bills, or transfer the same amounts to the same people, then in your personal account it is possible to set up a template according to which payment will be made and connect auto payment. You can also connect the possibility of making a payment on a specific date to the configured auto payment.

How to set up auto payment?

Let's try to set up an auto payment template:

  • Initially, you need to log in to your personal account and fill in all the available details in the Autopayments section
  • Next, you need to confirm all the entered information by indicating the code received via SMS.
  • Set up the payment period.

By the way: if at some point you don’t need the configured auto payment, you can turn it off at any time convenient for you.

Check loan balance

First, we log in to the Internet bank, then go to the "Loans and deposits" menu, after selecting the required credit account, look at its properties, there is all available information about the account status, balance and recent cash receipts and expenditures.

Check balance sheet

  • In order to find out your balance on any existing account, after authorization in your personal account of the Internet bank, go to the MY BANK tab.
  • Next, select the required account, click on it, and find out all the required information both on the balance sheet and on the movement of funds. All account details are also available.

Working with Yandex money using the PSB personal account Yandex wallet - aka Yandex money, is a popular payment service on the Internet for making payments online.

With the help of Yandex money, you can make almost all types of payments for utilities, as well as pay for goods ordered in online stores.

A distinctive feature of Yandex money is simplicity, speed of calculations and reliability in the system.

  • Let's go to the private office. Click on the Operations tab. Click "replenish wallet". Choose Yandex money. Specify the required amount and account. Click CONFIRM.

In a similar way, it is possible to transfer Yandex money to a Promsvyazbank card.

Working with Webmoney wallet

As you have already read earlier, the personal account service of Internet banking from PSB has a huge number of advantages that distinguish it from other banks.

Another advantage of this system is the ability to work with the Webmoney online payment system.

What is Webmoney?- WebMoney is a system of online payments for purchases on the Internet, services of a different nature. This service is very popular not only in our country but also abroad.

In order to replenish your WebMoney account through the Promsvyazbank service, you need to link your WebMoney wallet with your Internet bank wallet.

To do this, we log in to our personal account, after that we go to the Electronic money tab, indicate the WebMoney wallet number and confirm this action by pressing the ADD LINK button. After that, you can safely pay for purchases on the Internet directly from your personal account using Webmoney.

The procedure for paying for goods when buying in an online store looks like this: You choose the product you need. After selecting the product, go to the basket, and begin to make a purchase. After issuing a payment order, which it is desirable to print, we select the WebMoney online payment system as payment. We confirm the payment by entering the payment password and captcha code.

After redirecting to the payment system of Promsvyazbank, you must enter the login and password from your personal account, confirm the payment and the payment goes to the account of the online store. After making a payment, you will receive a corresponding message with the details of the transaction on the number of the linked mobile phone.

The struggle for customers in the banking sector is quite civilized. And it is not only about favorable conditions for individuals and organizations, but also about the comfort with which services are provided. The latter is more profitable for banks - with small investments, an excellent effect is achieved. In particular, the possibilities of the Internet are used. In order for its customers to work as comfortably as possible, Promsvyazbank offers an online option with a secure login to your personal account after a quick registration.

Unlike many companies, Promsvyazbank approached the development of a personal Internet banking account very responsibly. Now logging in allows you to work in two directions at once:

  1. Informational - allows you to use electronic viewing to find out all the latest data on accounts, view statements on loan debts, find out everything about the movement of funds;
  2. Custom- allows you to remotely carry out a huge number of transactions, using such important features as an electronic signature, a private key, which makes the system absolutely safe even for large legal entities dealing with huge amounts.

That is why a significant part of the bank's customers use the capabilities of their personal account. They are approximately the same for desktop and mobile versions. In addition to generating invoices, posting payments, there is the possibility of templates, connecting "Auto payment" and more. To guarantee security and prompt notification, the bank recommends using the SMS informing service.

How to register in the personal account of Promsvyazbank?

In order to have access to work with accounts, you must enter a secure area, separately allocated for each client, and called a personal online account.

Pre-registration is carried out in the Promsvyazbank service, for which it is necessary:

  • Have an open account (credit or deposit) and an appropriate credit card;
  • For those who have a card, it is enough to enter its data on the official website www.psbank.ru and get a temporary password for the first login.
  • If there is no card, you will have to contact the bank branch, where employees, based on the account data, will register and give the login and password from the created Personal Account. You must have your passport with you.

You can register very quickly, and the procedure is one-time. After the first login, the user enters his own login and password, which are now all that is needed to enter Promsvyazbank's Internet banking.

Secure login to your personal account

Of course, the system is carefully guarded by the developments of the best programmers, both domestic and employees of foreign firms. However, even the unique products of programmers are not able to protect accounts if the bank's customers themselves are not sufficiently attentive.

When working with Internet banking, you must remember that:

  • It is necessary to enter only from protected workplaces. If they are standing in common areas, a simple glance from behind or a few minutes while the client leaves the chair for any reason is enough for the fact of fraud to become a reality;
  • Access by third parties is strictly prohibited. Friends, relatives, employees and family members should not be present at the entrance, much less have the authority to do so for the client. The system interface is so simple that even without PC skills, you can quickly learn how to perform simple operations;
  • You cannot keep the password to the Personal Account and the digital signature on one medium at the same time;
  • Do not indicate such data in responses to letters sent allegedly by bank employees with requests. Promsvyazbank employees never ask for your password outside the office entrance, do not check your files and do not stop operations that you have already started. If there are attempts of such actions, you need to urgently contact the bank employees and warn about what happened.

Promsvyazbank always offers the best for its customers. His developments for working online are distinguished by ease of entry into the system, high functionality of a personal account and maximum security. That is why it is the choice of many citizens who want to comfortably work with their accounts at any time they need.

Internet banking for legal entities PSB Online allows you to remotely manage your accounts: generate online payment, reference documents and transfer them to the bank for execution, receive statements on your accounts around the clock for any period of time. Also, connecting to the Internet Bank allows you to replace an electronic certificate at any time, use several electronic certificates to differentiate user access rights to system resources, request additional access to a certificate to work with your organization's accounts in other bank branches.

2017

Pay bill by photo

In June 2017, Promsvyazbank launched a service for PSB-online internet bank users. SMB customers can automatically create payment orders from photos and invoice scans without wasting time retyping lengthy details. The service will become available in the personal account of the Internet bank during June.

To use the new service, the user needs to log in to the PSB-online personal account on the website and upload a photo of the account. The system will automatically recognize, extract from the document and fill in up to 17 fields, including the payment amount, the payer's KPP, the recipient's TIN, BIC, OKATO code, etc. Also, for the convenience of the user, both the scan of the account and the completed payment order are displayed on one screen in the Internet bank. The client only needs to verify the details and sign the payment document.

2016

Counterparty verification added to PSB-Online

Organizations that are on cash management services at Promsvyazbank can check their counterparties before sending money. If the results of the verification cast doubt on the reliability of the counterparty (for example, he is declared bankrupt, has "serious" enforcement proceedings or signs of nominality), the payer can cancel the payment or postpone it "until the circumstances are clarified."

The data source was the Kontur.Focus counterparty verification web service from SKB Kontur. On its basis, the vendor has developed a service " Traffic lights”, which is built into the Internet bank and any other information systems. The service accesses information from open official sources, analyzes it and reports a set of facts that may affect the payer's decision to transfer money.

“When a client prepares a payment order in PSB On-Line, the counterparty's TIN service requests up-to-date information in 'Kontur.Focus'. As a result, before sending money, the client may find out about a major arbitration proceeding that appeared only the other day, or that the counterparty has stopped paying off credit obligations to banks. This can happen even with an old and reliable partner. As a result, bank customers can reduce the risk of bad debts, bypass problems with VAT refunds and always know the latest news about their counterparties,” explained Olga Stadniychuk, Development Manager for Banking Services at SKB Kontur.

The visualization of the verification results is carried out using traffic lights in the Internet bank interface: in payment orders and in the list of payment documents - wherever the user sees the data of counterparties. The color of the signal reflects the degree of importance of the information in terms of its impact on the behavior of the payer.

By clicking on the signal, the client goes to the express report page, where he sees brief conclusions and can get acquainted with arbitration cases, enforcement proceedings, financial statements and other primary information that caused the signals to appear.

According to SKB Kontur, Svetofor is a turnkey solution that integrates with the Internet bank via API. Along with cloud accounting or electronic document management, it is organically integrated into the work with the current account. Thanks to seamless integration with similar tools, Internet banking becomes a user-friendly ecosystem.

exchange of payment documents between 1C:Enterprise and Internet banking PSB On-Line

Now the exchange of payment documents between the 1C:Enterprise accounting service and the PSB On-Line Internet bank will take place in one click. This was reported to CNews in Promsvyazbank.

The service for exchanging payment documents between the 1C:Enterprise accounting service and the PSB On-Line Internet bank allows you to perform banking operations directly from the 1C:Enterprise 8 system, which saves customers time due to direct routing of documents, ease of sending payment orders, and as well as prompt receipt of account statements. Using the service, entrepreneurs can track the status of payments in the bank, being in the 1C:Enterprise 8 interface. Receiving settings for using the service occurs automatically.

According to the bank, the new technology is distinguished not only by the high speed of processing user commands, but also by its security thanks to the 1C:DirectBank program. The solution is available for customers using the most popular standard configurations of the 1C:Enterprise 8 system produced by 1C.

2014: Promsvyazbank launched electronic document management for factoring

From September 1, 2014, Promsvyazbank clients - legal entities can use the electronic document management service as part of factoring transactions. "EDO factoring" is a functionality of the PSB On-Line Internet bank, which allows you to electronically conduct factoring document flow between the bank and the supplier, as well as between the supplier, the debtor and the bank. The PSB system implies a tripartite electronic exchange between all parties to a factoring transaction.

“Today, electronic document management can be called one of the main factors in the development of factoring in terms of improving the quality of service and business productivity. Among the advantages of electronic document management are increased labor productivity, reduced costs, faster processes,” commented Victor Nosov, Vice President, Managing Director for Factoring at Promsvyazbank.

2013: Promsvyazbank integrated the PSB-Online Internet bank with My Business Internet accounting

In the spring of 2013, Promsvyazbank merged the Internet bank for individual entrepreneurs and legal entities with the Internet accounting “My business. Accounting online. Thus, now any client who has access to Promsvyazbank's Internet banking and My Business Internet accounting, when authorized in one of the systems, gets the opportunity to conduct accounting operations simultaneously in both programs.

Overall, the integration allows small and medium-sized businesses (SMEs) to spend less time sending payments and doing bookkeeping, according to the bank. Now clients will be able to: create payments in the accounting program "My business"; automatically download and process these payments in the PSB-Online Internet bank; upload statements from PSB-Online to My Business; reflect the payments made in their accounts.

The remote banking service from Promsvyazbank allows its customers to manage their finances remotely. Now, in order to make a payment or money transfer, there is no need to visit the office. Round-the-clock access to your personal account allows you to use all the services of the bank at any time convenient for you.

The functionality of the personal account of Promsvyazbank Internet banking

By registering for online banking, you will be able to:

  • Pay for any services;
  • Get detailed information on your accounts;
  • Make money transfers using any details;
  • Control the balance of your card;
  • Find out up-to-date information and repay loans;
  • Control and manage your own deposits.

3 ways to register in your Promsvyazbank account

Registration of new users is possible in several ways according to the following instructions:

  1. Activation of the service at the bank office:
  • Visit any of the bank branches with a passport;
  • Fill out an application to activate the service;
  • Use the login and password from your personal account specified in the service agreement.
  1. Internet banking connection via ATM:
  • To activate, use a bank card with a positive balance;
  • In the settings menu of additional services, select the online banking item;
  • After activating the service, an SMS will be sent to your mobile number with a login and password from your personal account.
  1. Online registration:
  • Go to the main page of the official website of Promsvyazbank;
  • Open the section for Internet banking;
  • Click on the button to register;
  • Indicate in the appropriate field your mobile number to which your card is registered;
  • Read the conditions for providing personal information to bank employees;
  • Enter the symbolic code from the picture;
  • Within a few minutes, expect an SMS with a password from your personal account.

How to enter the personal account of Promsvyazbank

If the Internet banking service is already active, you only need to log in to your account:

  1. Go to the online service section on the bank's website (the link is given just above).
  2. In the corresponding menu, select the authorization method - by client number or login, or by mobile phone number.
  3. Enter your password for your personal account.
  4. Expect an SMS with a one-time login code within a few minutes.
  5. Enter the code from SMS and press the login button.

How to change the login and password for the Promsvyazbank personal account

To change personal data, you must:

  1. Go to the website of Promsvyazbank.
  2. Log in to your personal account.
  3. In the settings menu, select the item to edit the basic data.
  4. Enter a new username and password.
  5. To confirm the changes, enter the code from the SMS received on your mobile number.

4 ways to recover the password from the personal account of Promsvyazbank

There are several ways to restore access to your account:

  1. By opening the corresponding section on the authorization page on the bank's website and indicating the login, phone number or passport data.
  2. Through the ATM menu using your card.
  3. By calling the contact center hotline.
  4. By contacting the bank office in person.

Mobile applications of Promsvyazbank

Official applications from Promsvyazbank for IPhone or Android allow you to enter your personal account directly from your mobile device and manage your cards and accounts at any time from anywhere.

You can download, install and use the bank's mobile application if you have an active Internet connection on your smartphone or tablet.