Rules for the air transportation of passengers, baggage, cargo and requirements for servicing passengers, consignors, consignees - Rossiyskaya Gazeta. Basic Rules for Carrying Baggage on an Airplane

An airplane is, of course, not a train or a private car. Of course, you can’t load too much luggage into it. Each airline, therefore, has certain standards regarding the weight and dimensions of passengers' personal belongings. Aeroflot is no exception in this regard. Passengers who have bought tickets for a flight owned by this company can take luggage that is not too heavy and voluminous.

Basic concepts

All things carried by passengers of aircraft are usually divided into two main categories:

• actual luggage;
• hand luggage.

The last group is the portable lightweight personal belongings of the airline's customers. Their passengers have the right to take with them to the aircraft cabin. The passenger is responsible for the safety of hand luggage.

Baggage is more dimensional and heavy things that are handed over to a special compartment at check-in. Aeroflot is, of course, directly responsible for their safety. Passenger luggage must be delivered by the company safe and sound and handed over to the client immediately after arrival at the destination airport.

Hand luggage regulations

The weight of things allowed for transportation without registration depends on the cabin class the passenger is flying in. The more expensive the plane ticket costs, the more privileges are provided to the client of Aeroflot. So, business class passengers have the opportunity to take suitcases and bags with them into the cabin, the total weight of which does not exceed 15 kg. For customers of the same company who bought an economy or comfort class ticket, this figure is reduced to 10 kg. In this case, the sum of the length, width and height of the transported luggage should not exceed 115 cm.

With regard to the weight of items not subject to check-in, there may be exceptions to the rules for certain flights. It is worth checking at the box office of the Aeroflot company itself to find out for which routes other standards for the carriage of hand luggage are provided. So, for example, passengers on a Moscow-Cancun flight in both business and economy class can carry no more than 5 kg of items.

Children from 2 to 12 years old have the right to take the same amount of hand luggage into the cabin of Aeroflot aircraft as adults.

Prohibited Items

Thus, it is clear what are the rules for hand luggage in Aeroflot in terms of weight and dimensions. Of course, far from all things can be transported on a company plane without registration. For example, Aeroflot forbids passengers to take too much into the cabin with them:

• water;
• cosmetics;
• different kinds of aerosols;
• soups.

All products listed above must be placed in special packages. In this case, the volume of each such agent should not exceed 100 ml. If such products are packed in containers with a capacity of less than 100 ml, they should be placed in a special 1 liter plastic bag with a zipper.

In some cases, Aeroflot, whose baggage allowance is strictly rationed, may make exceptions to these rules. For example, baby food or medicines that are vital for a passenger can be transported in the cabin and in quantities greater than 100 ml.

In the EU countries, among other things, it is not allowed to import meat and dairy products. Aeroflot passengers should also keep this in mind.

What things are not weighed

Aeroflot passengers can take some items with them to the cabin “by default”. That is, such things are not weighed and are not standardized in any way. Such items include, for example:

• crutches;
• mobile phone, laptop, camera or photo camera;
• package from Duty Free;
• umbrellas, canes and briefcases;
• newspapers and magazines.

Of course, passengers' outerwear is not weighed in the winter season either.

Aeroflot baggage allowance: free transportation

The company transports oversized and heavy items of passengers, as well as hand luggage, free of charge. But, of course, only if their weight does not exceed the established standards. Luggage is checked into a special compartment of the aircraft, as already mentioned, at check-in at the airport. Its weight is also normalized depending on which class the passenger is flying.

For example, 23 kg for one piece and 46 kg for two - there is a baggage allowance of 1PC. Aeroflot transports heavier items only for an additional fee. 1RS is the usual economy class. For business class passengers, these figures increase to 32 and 64 kg, respectively.

An additional fee for the transportation of items by Aeroflot is charged not only if their weight exceeds the standard. The company also has a price list for the number of pieces of luggage. Also, three dimensions of suitcases or bags for economy class should not exceed 158 cm, for business class - 203 cm.

Aeroflot: excess baggage allowance

Payment for the transportation of "extra" things in this company is quite large. How much exactly the client will have to pay in addition in this or that case, you can see in the table below.

Of course, even for an additional fee, it is allowed to transport not too heavy and voluminous cargo on Aeroflot aircraft. Baggage, the weight of which exceeds 32 kg per piece, and the dimensions - 203 kg, will not be accepted from the passenger.

If the company's client's belongings are too bulky, he will most likely have to pay 2,500 rubles for the second piece of luggage, and 7,500 rubles for all subsequent ones. ($50 and $150 respectively).

Aeroflot shares

Some groups of passengers of the company can carry excess baggage for a lower cost or even free of charge. For example, additional seats are provided for members of the Aeroflot-Bonus program and those customers of the carrier who fly to Israel, the USA, China or Japan.

In some cases, Aeroflot may also make discounts for the transportation of certain categories of items. The luggage of skiers and snowboarders (equipment), for example, from November 1, 2016 to May 5, 2017, flights of this carrier are accepted free of charge. Also, until March 25, Aeroflot passengers may not give extra money for diving and surfing accessories.

Liability of the company in case of damage to the client's belongings

Aeroflot's baggage allowance is thus precisely defined. However, of course, not only passengers are subject to certain requirements regarding the transportation of things. Aeroflot itself assumes certain obligations in this regard.

Specially hired loaders are responsible for loading, storing and unloading passengers' belongings from this carrier. Of course, the management of the company demands from these employees the most responsible attitude to business. But in some cases, passengers' luggage during loading / unloading can, of course, be damaged. In this case, Aeroflot undertakes:

• send the passenger's belongings for repair at their own expense;
• if repair is not possible, refund the full cost of the damaged baggage to the customer.

In order to avoid any problems when receiving compensation, the passenger must always keep the baggage tag with him until the receipt and check of the safety of things.

Loss of luggage

Of course, from time to time, passengers of the company have such a nuisance. In case of loss of baggage, the client of the company should immediately contact the tracing service at the airport. Here you will need to fill out a special form of loss and get a case number. Next, the company's employees will actually start tracking the movement of lost items using the World Tracer program. The latter, by the way, is available for ordinary people. Passengers can track their baggage on the official website of Aeroflot, in the "Wanted" section.

Passengers' opinion about the service

Most passengers believe that the company's baggage allowance is too strict. Aeroflot (economy and business class cabins in this company are quite expensive), according to many customers, could slightly increase the weight and dimensions of things accepted for free. In this regard, there are, unfortunately, mostly only not very good reviews about the company.

In addition, as can be judged from the reviews, Aeroflot employees usually do not give their customers any discounts even at the slightest excess in weight or size of suitcases. This, according to many passengers, is not observed in almost any other carrier. Some customers even have to simply throw things out of their bags in case of exceeding the norms, since their cost is much less than the amount of the surcharge for additional seats. So when collecting luggage at home, Aeroflot passengers should be as careful as possible.

Also, this company deserved not particularly good customer reviews for the overly complicated baggage check-in procedure. In order to do this, passengers often have to stand in queues for many hours.

Aeroflot does not lose things of its customers very often. However, this still happens sometimes. There are also negative reviews from those passengers from whose suitcases personal items or souvenirs were pulled out.

Rules for carrying baggage on an airplane although they are subject to federal and international law, they may still have some differences. Each air carrier has the right to independently decide what restrictions to establish. Uniform standards are applied only in terms of ensuring flight safety. About what and in what quantity can be transported by plane, is described in detail in our article.

Baggage in the law: what governs the rules for the carriage of baggage by air

The rules for the air transportation of passengers, baggage and cargo by Russian air carriers are regulated by the order of the same name of the Ministry of Transport of the Russian Federation of June 28, 2007 No. 82.

The provisions of the order apply to all domestic and international flights of civil aviation ships, both regular and charter. However, airlines are allowed to establish their own rules for transportation, including baggage, provided that they do not contradict all-Russian and international standards.

Differences in the rules, as a rule, relate to baggage dimensions, free baggage allowances, etc. That is, the provisions that are important for ensuring the safety of passengers and crew of an airliner remain unchanged.

Types of luggage

According to the general rules, baggage carried by air passengers is divided into checked baggage, that is, to be carried in the luggage compartment, and unchecked baggage - hand baggage.

Checked baggage allowance

The requirements for dimensions and weight of free checked baggage are established by air carriers. However, the differences are usually minor. The vast majority of airlines adhere to the generally accepted standard, according to which the baggage allowance is differentiated depending on the class of service and the tariff operating within this class.

For example, Aeroflot - Russian Airlines accepts baggage free of charge in the luggage compartment, the parameters of which in the sum of 3 dimensions (length, height and width) do not exceed 158 cm. At the same time, 2 baggage pieces are provided for all business class fare groups per 1 passenger , each of which can accommodate luggage no heavier than 32 kg.

Slightly lower weight norms for baggage belonging to passengers flying in comfort or economy class at the Premium fare - 2 pieces of 23 kg each. For other Economy Class fares, only 1 piece of baggage is free of charge for luggage weighing no more than 23 kg.

Baggage exceeding the specified weight will have to be paid separately - in addition to the cost of the ticket. The cost of transporting the so-called excess baggage is also set by the air carrier. On average, for domestic flights, it varies from 2,500 to 7,500 rubles. For international prices, prices are indicated in the currency of the European Union (Euro), but payment, if accepted in Russia, is made in rubles at the exchange rate of the Central Bank on the date of settlement.

Baggage allowed for carriage as hand luggage

The general rules for air transportation of baggage allow you to take a bag or suitcase with you into the cabin, the parameters of which in the sum of 3 dimensions do not exceed 115 cm (40 x 55 x 20). Such parameters allow you to easily fit luggage under the seat or on a special shelf above it.

However, these regulations do not apply to a number of things, such as:

Don't know your rights?

• baby cradle and meals (in case of transportation of a child);
• umbrella;
• bouquet of flowers;
• cane;
• handbag or briefcase;
• folder for papers;
• a laptop;
• camera and video camera;
• mobile phone;
• outerwear;
• any printed publications (except for antiques, which are subject to mandatory declaration and require compliance with special transportation rules);
• crutches;
• suit (in a suitcase);
• a bag containing any items purchased from Duty Free shops.

Important! Items from the above list are allowed to be transported in the aircraft cabin free of charge in excess of the established norm. Such baggage is not subject to weighing, registration and registration and is not marked with tags, unlike all other types of hand luggage and things carried in the luggage compartment.

However, there are many limitations, primarily due to security considerations. So, for example, any liquid, as well as gel-like and pasty substances are allowed to be transported in the cabin of the aircraft in containers whose volume does not exceed 100 ml. At the same time, all of them must be packed in 1 plastic bag, and their total volume cannot exceed 1 liter. Everything that is in excess of the norm will have to be given to the mourners, left in the airport storage room, or, if you don’t mind, thrown away.

Important! These restrictions apply not only to water or other drinks, but also to various lotions, creams, perfumes, toilet water, as well as shaving or hair styling gels, shaving foams, deodorants (in any form), all types of pastes (including toothpaste). ) etc.

But baby food can be transported in any volume required by the child during the flight. The same applies to medicines, but the passenger must confirm their need with relevant documents.

Drinks and other liquids, gels and pastes purchased at Duty Free can also be taken into the cabin in any quantity. However, for this they need to be packed and sealed at the stage of purchase. The seal is valid for a day. Similar requirements apply to goods purchased on board the aircraft.

Special baggage

Passengers with certain health problems that require the transportation of special medical equipment or equipment will have to coordinate their baggage with the air carrier company in advance. So, as a general rule, you will need to obtain prior permission if you intend to take with you on the plane as baggage or hand luggage:

• a wheelchair and other devices for transporting patients powered by batteries;
• medical cylinders with gaseous oxygen or air (up to 10 kg).

At the same time, the packaging of such items should completely exclude the possibility of leakage of gas and liquid from the batteries, as well as provide protection against tipping over, short circuit. In addition, the packaging is subject to marking with a sign of corrosion hazard.

What can not be transported on an airplane

None of the airlines will accept for transportation as baggage items, the circulation of which is prohibited or restricted in Russia. An exception is provided for potent and other similar medicines if the passenger has medical documentation confirming their prescription.

In addition, in order to ensure flight safety, it is impossible to transport either in the baggage compartment or in the cabin:

• any types and forms of explosives (including items stuffed with them);
• radioactive, toxic, oxidizing, flammable, poisonous, poisonous, caustic and corrosive liquids and solids;
• gases in a compressed and liquefied state;
• gas, cold steel, firearms and traumatic weapons, with the exception of specialized flights (for example, during the extradition or other type of escort of a person in custody, if it is impossible to transport him by land transport).

Important! These prohibitions do not apply to mercury thermometers, tonometers and barometers, which are allowed to be carried in the amount of 1 pc. per passenger in sealed packaging. The same applies to disposable gas lighters, non-hazardous aerosols, 3% hydrogen peroxide (subject to liquid transport regulations), dry ice for cooling perishable food (no more than 2 kg per person).

In addition to the listed items prohibited for transportation on the plane, you cannot take any piercing and cutting objects with you into the cabin (you are not even allowed to carry nail scissors), as well as magnets - they can interfere with the operation of the ship's instruments.

Important! On some routes there are additional restrictions on the number, types and dimensions of baggage. In order to avoid unpleasant surprises, it is recommended to familiarize yourself with the rules of transportation established by a particular airline in advance. Passengers planning to fly with their pets should pay special attention to this. There are separate requirements for their transportation.

At the end of 2017, President Putin V.V. A law amending the General Rules for the Air Transportation of Passengers, Baggage, Cargo and Requirements for Servicing Passengers, Consignors, and Consignees was signed. According to the adopted law, Russian airlines are introducing uniform rules for carrying baggage on an airplane, with the exception of Aeroflot's subsidiary, Pobeda.

Actual! ✈

Let's take a look at what rules are relevant in 2019 for carrying luggage on an airplane.

According to the adopted November law, the new baggage allowance allows for one piece of a bag or suitcase weighing up to 30 kg. Less is allowed, more is not. Individual baggage is issued for each passenger.

Important! The allowable weight of things depends on the ticket category: economy, business or first class. The higher the class of the ticket, the more opportunities are provided for the amount of luggage.

Separate baggage can be issued for a child under two years old. The weight of the bag must not exceed 10 kg.

There is no single global standard for all airlines. It is worth focusing on the country to which the passenger is flying. For example, when traveling to Dubai, objects and literary publications of a religious orientation are prohibited for transportation, with the exception of Islam. Also consider the restrictions of each airline individually.

Excess baggage

So, if a passenger has purchased an economy class ticket, then he can carry baggage weighing up to 23 kg. With a larger load, the traveler undertakes to pay extra, but some air carriers allow a small excess without additional payment.

If you know in advance that baggage will fall into the excess category, check with your air carrier for the cost of the surcharge.

Baggage over 30 kg - heavy baggage

Carriage of luggage on the plane: the new rules equate the weight of more than 30 kg to the heavy category. Previously, the maximum weight was up to 32 kg.

For such loads, you should pay extra for each kilogram. There are no uniform tariffs, each company sets the price at its own discretion.

In addition to excess weight, there may be an excess of dimensions in the sum of three dimensions. These things include:

• mountain skis and other large sports equipment;
• musical instruments, for example, guitar, double bass;
• household appliances such as a refrigerator.

For the transportation of such goods, a preliminary agreement with the company is required. Before the flight, contact the support service. On the day of departure, it is better to arrive at the airport in advance, as it will take more time to check in a special cargo.

Some carriers allow you to bring free ski equipment in winter or diving boards to resorts.

Companies have the right to refuse transportation of oversized cargo if the cargo compartments are too small or there is not enough space.

Baggage free ticket

A number of airlines support the no-baggage service. According to him, the passenger flies only with hand luggage. This method has both advantages and disadvantages. The pluses include the low cost of the flight. The downside is that the tickets are non-refundable.

Consolidated baggage

For couples, traveling families, colleagues and friends, there is a luggage pooling service. You can put all things in one suitcase, which will be listed as one piece of luggage.

Fragile luggage

When transporting glassware, electronics and decor items, many passengers worry about the safety of things, because most often at airports suitcases are treated carelessly, thrown into a general dump.

In such situations, the traveler can check in baggage marked “fragile”. To do this, provide information when registering things, and the suitcase will not be allowed on the tape. It will be carried by loaders to the luggage compartment.

Note! The possibility of handling fragile baggage does not guarantee the safety of the passenger's belongings.

Fragile items that meet the parameters of hand luggage are best taken into the cabin. The main thing is that things do not contain liquid. Jars with jam and compotes will have to be abandoned by handing them over to the luggage compartment.

hand luggage

How much luggage is allowed on the plane? Amendments to the law on air travel that came into force in November limited the minimum weight of hand luggage. Previously, it was possible to carry at least 10 kg for non-refundable and refundable tickets for free, now the limit is from 5 kg.

Most carriers allowed a 10 kg suitcase to be carried on board. For transportation in the luggage compartment took an additional fee.

The new law means that the airline is obliged to take in the cabin from 5 kg, but if desired, it is possible to increase the weight upwards. For example, "S7", "UTair" and "Aeroflot" announced their intention to leave the previous norms of 10 kg.

Aeroflot's official website currently has the following rules:

In addition, the list of free items for carrying on board in addition to hand luggage has undergone changes. We'll talk about them below.

What items can be taken into the cabin without being checked in as hand luggage?

According to the old requirements, it was allowed to take the following things to the salon for free without weighing, tagging and registration:

• suit;
• a laptop;
• video camera;
• camera;
• mobile phone;
• baby food for the duration of the flight in an unrestricted flight;
• carrying for the baby (folding cradle or folding stroller);
• books, magazines, newspapers;
• outerwear;
• women's handbag;
• briefcase;
• folder with papers and documents;
• cane;
• crutches;
• umbrella;
• bouquet of flowers.

Now the umbrella, laptop and cell phone are excluded from the list. The Ministry of Transport explained these changes by the possibility of removing the listed items in the bag.

In addition, the list of free items for transportation was supplemented with a new item - a backpack. The management of Pobeda Airlines confirmed the information that the transportation of backpacks will be allowed if its size fits into the established norms of the company.

For Pobeda, hand luggage restrictions will be 36 × 30 × 27, while the minimum ticket price will start from five hundred rubles.

Things allowed in hand luggage and with you

A passenger may wish to keep a number of items with him or in hand luggage. These include:

• carbon dioxide balloons (used to activate artificial limbs);
• eyeglass repair tools, including a screwdriver less than 50 mm long;
• lighter or non-hazardous matches (only with you);
• pacemaker;
• other pharmaceutical devices, including on radioactive isotopes, with lithium batteries. It is allowed to keep only with you;
• robot toy;
• razors, including disposable ones;
• eyelash curlers;
• nitroglycerin tablets or spray for treatment;
• oxygen cylinders for medical purposes;
• injection needles for a passenger with diabetes or specialized medicines.

Actions on loss

No one is protected from losing things on air travel. Items go missing when loaded or loaded into the baggage compartment, they are accidentally sent on another flight.

In case of loss of personal belongings, follow the instructions:

1. Make sure you have your luggage receipt on hand;
2. Apply with a leaflet to the department of search for missing things;
3. Write a statement;

Within three weeks, the carrier chosen by the passenger is obliged to find the items and return them. The parcel is delivered to your home for free, and the client does not have to go anywhere and pay for anything.

When returning damaged baggage or missing it after three weeks, you can contact the company with a request to compensate for the losses.

If the carrier refused to compensate for the damage, the citizen has the right to request a written refusal, with which he can go to court for further proceedings.

The Montreal Convention has consolidated an international agreement that stipulates the maximum possible compensation for the loss of a bag - 1131 SDR (artificial reserve and means of payment issued by the IMF). It's about $1500.

In practice, the figure depends on the specific carrier. Foreign companies pay an average of $20/kg. Major foreign airlines may pay the excess amount according to their internal rules. Russian airlines pay about 600 rubles each.

If a passenger has lost baggage while on an international flight, they should apply for a search no later than one week after the date of receipt of the items.

On domestic flights, it is allowed to leave a claim within six months from the date of loss.

Standard compensation requires a description of the missing baggage. If you have receipts for lost items, you can present them with a statement. Then you should expect a full or partial refund.

Advice! If you are transporting fragile or valuable items, insure them before flying with a declared value by paying an additional fee.

All baggage carried by a passenger, including baggage in the cabin of the aircraft, must be presented at check-in for the flight, due to security requirements. Passenger's baggage, which the airline accepts for transportation under its own responsibility for its safety, is marked with a baggage tag and transported in the baggage compartment of the aircraft, is called checked baggage.

On all Aeroflot own flights, there is a piece-by-piece system for carrying checked baggage (according to the number of pieces). The piece system is differentiated depending on the class of service and / or the type of fare applied and direction.

Free checked baggage allowance (per passenger)

Class of service/tariff group	Number of free baggage allowances (dimensions not more than 158 cm by the sum of 3 measurements)	If the total weight of the passenger's baggage, including , does not exceed 10 kg, then the number of pieces of checked-in free baggage is not limited. The number of pieces of checked baggage carried free of charge in the ticket/passenger receipt is indicated as 1PC/2PC/3PC. For Light group fares that do not provide for the carriage of free checked baggage, the ticket/passenger receipt indicates - NIL. The specified free checked baggage allowance is valid for the entire route in each direction from the baggage check-in point to the destination or to the first stopping point on the route for more than 24 hours, provided that all flights are operated by Aeroflot. On codeshare flights operated by Avrora and Rossiya airlines, the baggage allowance applicable for Aeroflot flights applies. Exception: only on routes involving codeshare flights operated by Aurora Airlines (HZ) from the range 3000-4999, the free baggage allowance for all fare groups is one piece. If transportation along the route is issued on separate tickets, the free checked baggage allowance for each section corresponds to the free checked baggage allowance specified in the tickets. Children from 2 to 12 years of age are entitled to the same free checked baggage allowance as adults. For infants (without a separate seat) with tickets at the fares of the Light group, the free baggage allowance is not provided. For infants under 2 years old (without a separate seat) with tickets for other fare groups, the free checked baggage allowance is 1 piece weighing no more than 10 kg and the sum of three dimensions no more than 115 cm, regardless of the class of service. Special free checked baggage allowance (per passenger) Type of transportation Direction of transportation Baggage allowance Economy class (all fare groups except Light group) Transportation to/from Delhi/Beijing/Shanghai (except for direct and transit flights between the points of the Asian part of the Russian Federation and Beijing/Shanghai, which do not include a transfer in Moscow) Transportation to / from Hanoi / Ho Chi Minh City Transportation between Tel Aviv and New York, Washington Transportation of crews of sea vessels Business and Economy classes (all fare groups except Light group) Transportation between Tokyo and Moscow/St. Petersburg Economy class - 2 seats Business class - 3 seats Members of the Aeroflot Bonus program of Platinum, Gold and Silver levels and frequent flyer programs of the Sky Team Alliance of Elite and Elite Plus levels on all routes are additionally provided to the free baggage allowance: 2 places for Aeroflot Bonus Platinum members; 1 place for Aeroflot Bonus Gold and Silver members; 1 seat for Elite and Elite Plus members of the SkyTeam frequent flyer programs. Established carry-on baggage allowance for service classes in the aircraft cabin (for one passenger) on regular flights of Aeroflot PJSC Economy class and Comfort class - one piece weighing no more than 10 kg; Business class - one piece weighing no more than 15 kg. Dimensions of one piece of hand luggage for all classes of service should not exceed: 55 cm in length, 40 cm in width, 25 cm in height. In excess of the established norm and without charging an additional fee, it is allowed to carry the following items as hand luggage (for one passenger): a backpack weighing no more than 5 kg and dimensions in the sum of three dimensions no more than 80 cm, or a handbag, or a briefcase with things put into a backpack, or a bag, or a briefcase; bouquet of flowers; outerwear; baby food for the child during the flight; suit in a suitcase; a device for carrying a child (a cradle, restraint systems (devices) for children under two years old, a baby stroller with dimensions not exceeding 42x50x20cm) when transporting a child, which can be safely placed in the aircraft cabin on a shelf above the passenger seat, or under the seat in front passenger seat (otherwise checked in as baggage at no additional charge). As a restraint and in the presence of a separate paid seat for a child, a portable child seat, certified for use in air transport, installed on a passenger seat and equipped with seat belts, may be carried; medicines, special dietary needs in the amount required for the duration of the flight; crutches, canes, walkers, rollators, a folding wheelchair, removable prosthetic limbs (arms, legs), a portable oxygen concentrator (with dimensions not exceeding 55x40x20 cm) used by a passenger and which can be safely placed in the aircraft cabin. A folding wheelchair is carried in the cabin of the aircraft if there is space for its safe placement, otherwise it is checked in as baggage at no additional charge; goods purchased in duty-free shops at the airport, packed in one sealed (sealed) plastic bag, with dimensions of the sum of three dimensions not exceeding 115 cm. Important! The possibility of carrying hand luggage and things carried in excess of the established norm without charging an additional fee is not provided for children under two years of age without providing a separate seat. Upon check-in and / or boarding, the passenger, at the request of the carrier, is obliged to present hand luggage for weighing, as well as a backpack, baby cradle, baby stroller when transporting a child. Hand luggage exceeding the free hand luggage allowance established by the carrier is checked in by the passenger as baggage in accordance with the terms of the passenger air carriage agreement. Special conditions for the carriage of certain items as hand luggage As one piece of hand luggage, in accordance with the weight restrictions established for service classes, one of the following items can be carried, at the request of the passenger: one musical instrument with dimensions in the sum of three dimensions not exceeding 135 cm; one guitar, the dimensions of which in the sum of three dimensions exceed 135 cm, subject to prior approval through the contact center, Aeroflot sales office or its official agent no later than 36 hours before the scheduled flight departure time (the number of guitars accepted for transportation in the aircraft cabin is limited ); one tennis/squash racket packed in a case; a set for playing badminton, consisting of two simple rackets and 3 shuttlecocks, packed in one case. If these items are carried as carry-on baggage, the carriage of other carry-on baggage (in addition to items carried in excess of the established allowance without charging an additional fee) is not allowed. The passenger is obliged to take care of the safety of hand luggage and things carried in excess of the established norm in the cabin of the aircraft. Carry-on baggage allowances apply when carried on Aeroflot flights, including those actually carried by subsidiaries - aviation companies, except for code-share flights , where the carrier's regulations apply. You can get acquainted with the list of items prohibited for transportation in the passenger cabin in the section "Pre-flight screening". To place things in the passenger compartment, there is a luggage rack and a special place under the seat of the front seat. Please note that the use of under-seat space in the rows of emergency exits during takeoff and landing of the aircraft is not allowed. Additional information can be obtained from the Contact Center. If you are traveling with heavy or oversized baggage, the weight of one piece of which exceeds 32 kg, but not more than 50 kg and / or the size of one piece in the sum of three dimensions exceeds 203 cm, then you must first coordinate with the airline its transportation no later than 36 hours before scheduled flight departure. You can familiarize yourself with the safety rules for the carriage of baggage (including small-sized personal mobility aids powered by lithium batteries) in the "Safety Rules" section. These rules are valid for flights operated by Aeroflot, as well as for for Aeroflot codeshare flights operated by Avrora and Rossiya airlines (see section codeshare flights). Ski equipment, hockey equipment, bicycles, golf equipment, fishing equipment The following equipment is regarded as 1 piece and is included in the free baggage allowance: ski equipment case with 1 pair of skis and 1 pair of poles + 1 piece of luggage with 1 pair of boots 1 case with 1 pair of water skis snowboard equipment 1 bag with 1 snowboard + 1 piece of luggage with 1 pair of boots hockey equipment bag with equipment + bag with 2 sticks A bike Bicycle ready for transport Golf equipment golf equipment packed in one bag Fishing equipment (packed in 1 container or case) 2 fishing rods 1 set of gear gymnastic hoop 1 or more packed in one case Free transportation of diving/surfing equipment One additional piece of free checked-in baggage is provided for the carriage of one set of equipment with a total weight of up to 23 kg, subject to the technical capability of the aircraft. An extra seat is not provided for carriage at fares without free baggage allowance included (Light fare group). On directions from/to Male, Bangkok, Phuket, Ho Chi Minh City, Tel Aviv, Denpasar (Bali), Colombo, Cairo, Tenerife on tickets sold through March 28, 2020 for travel through April 28, 2020 inclusive (with a return flight date no later than April 28, 2020 inclusive). One set of surf (or kitesurf/wakeboard/windsurf) equipment may include: One set of diving equipment may include: Board - no more than 2 pcs. A set of fins for the board - no more than 3 pcs. Mount - 1 pair Wetsuit - 1 pc. Hydroshoes / hydroboots - no more than 2 pairs in total Other accessories with a total weight not exceeding 5 kg. In addition, the set of windsurfing equipment includes a sail with a mast in a case (the weight of the case is included in the total weight of the set). Buoyancy compensator - 1 pc. Wetsuit - 1 pc. Helmet - 1 pc. Gloves - 1 pair Boots or flippers - 1 pair Pressure gauge, regulator (octopus), mask with snorkel and other accessories with a total weight of not more than 5 kg. An additional piece of free checked baggage for the carriage of one set of surfing or diving equipment is not taken into account when determining the rates for excess baggage, is not indicated on the ticket and is provided upon check-in for the flight. The service is provided on Aeroflot PJSC own flights and on flights operated by Aeroflot Group airlines under the commercial management of Aeroflot PJSC upon prior agreement with the carrier through the contact center or sales offices . The service is not available on flights operated by third party partners (flight range SU3000-4999). Other sports equipment It counts as 1 piece and is included in the free baggage allowance. The corresponding baggage rate will apply if the amount of the passenger's baggage items exceeds the amount indicated on the ticket, as well as if the weight and / or size of the equipment exceeds the established allowances for one piece of free baggage allowance. Weapons and ammunition for it, Consists of one piece of baggage with one weapon (or one container specially designed for the carriage of weapons with several weapons belonging to one passenger) and one piece of baggage with ammunition. It is not regarded as a separate piece of baggage, provided that, in total with any other piece of passenger baggage, its weight does not exceed the established norm. Otherwise, weapons and ammunition are considered as one piece of baggage, which is included in the free baggage allowance. Additional payment will be required in case of exceeding the weight of baggage with weapons and ammunition considered as one piece in excess of the established norms for one piece of baggage, and also if the sum of the passenger's baggage pieces (including baggage with weapons and ammunition regarded as one piece) exceeds the limit indicated on the ticket. The gross weight of ammunition may not exceed 5 kg, transportation of weapons and ammunition in one piece of baggage (container) is not allowed. Prior agreement with the airline is required no later than 36 hours before the scheduled departure time. Baggage carried in the passenger seat Baggage that requires special transportation conditions (for example, valuable, brittle, fragile, breakable items) can be accepted for carriage in a passenger seat if: the passenger in advance, no later than 36 hours before the departure time specified in the schedule, agreed on this service with the airline; baggage has passed a special inspection for aviation security using technical means of inspection. The weight of such baggage may not exceed 80 kg, and its dimensions should not exceed 135x50x30 cm. The passenger must pay for a ticket for an additional seat at the rate applicable to the carriage of an adult passenger, with the same fees charged, while the payment for the transportation of excess baggage is not charged . A ticket for the carriage of baggage in the passenger seat is not subject to the free baggage allowance. Baggage transported in the passenger cabin must be packed in such a way as to exclude damage to the equipment of the aircraft cabin during its transportation. Luggage is placed on the passenger seat by the porthole and secured with a seat belt. Delivery to the aircraft of baggage carried in the passenger cabin, its lifting, placement in the cabin, removal from the aircraft and delivery from the aircraft is carried out by the passenger carrying this baggage. Baggage that requires special transportation conditions and is carried in the passenger cabin is not subject to check-in. The passenger is responsible for its integrity and safety. Musical instruments Transportation of musical instruments is carried out both in the luggage compartment and in the passenger cabin. Musical instruments may be carried in the passenger cabin as carry-on baggage, subject to special conditions. When transporting musical instruments in the passenger cabin, the dimensions of which in the sum of three dimensions exceed 135 cm (except for guitars), but do not exceed the dimensions of 135x50x30 cm, apply. Musical instruments, the dimensions of which exceed the established dimensions of baggage for transportation in the passenger seat (as well as, at the request of the passenger, instruments with smaller dimensions) are transported according to the general rules for the carriage of checked free and excess baggage in the baggage compartment of the aircraft in trunks that ensure the safety of the instrument during transportation . Prior agreement with the airline is required no later than 36 hours before the scheduled departure time of the flight. Wheelchair, pram, guide dog Free if used by a passenger. An oversized wheelchair powered by batteries and weighing more than 32 kg is transported in agreement with the airline no later than 36 hours before the scheduled departure time of the flight. In addition to a wheelchair, a special-purpose wheelchair is transported free of charge. Pet (bird) in the aircraft cabin and in the luggage compartment Tariffs for payment from 02 April 2019 Not included in the norm free baggage allowance: Additional payment will be charged for each container at the following rates: Pet (bird) and service dog* in the aircraft cabin. The weight of the container together with the animal (animals) when transported in the cabin of the aircraft must not exceed 8 kg Pet (bird) and service dog* in the luggage compartment. The weight of the container together with the animal when transported in the luggage compartment must not exceed 50 kg Tariffs for the transportation of pets (birds) in the aircraft cabin and in the baggage compartment can be found in the non-standard baggage section. Baggage rates for paying for checked baggage at the airport, valid for tickets purchased before July 24, 2019 other international transportation (including direct transportation between points in the Asian part of the Russian Federation and points in Asia abroad) Tariff, RUB Tariff, USD Tariff, EUR Tariff, EUR Economy - Light tariffs (not provided) First piece of baggage up to 23 kg 2500 / 2500 RUB 50 / 50 EUR Second piece of baggage up to 23 kg 2500 / 2500 RUB 50 / 50 EUR Third* piece of baggage up to 23 kg 7500 / 7500 RUB 150 / 150 EUR Economy (1 piece 23 kg) Second piece of baggage up to 23 kg 2500 / 2500 RUB 100 / 100 USD 100 / 100 EUR 50 / 50 EUR Third* piece of baggage up to 23 kg 7500 / 7500 RUB 200 / 200 USD 200 / 200 EUR 150 / 150 EUR Economy, Comfort (2 pieces of 23 kg) Third* piece of baggage up to 23 kg 7500 / 7500 RUB 200 / 200 USD 200 / 200 EUR 150 / 150 EUR Business ** (2 pieces of 32 kg) Third* piece of baggage up to 32 kg 7500 / 7500 RUB 200 / 200 USD 200 / 200 EUR 150 / 150 EUR Tariffs for exceeding the weight of a piece of baggage Economy, Comfort over 23 kg up to 32 kg 2500 / 2500 RUB 125 / 125 USD 125 / 125 EUR 100 / 100 EUR Economy, Comfort, Business over 32 kg up to 50 kg 5000 / 5000 RUB 200 / 200 USD 200 / 200 EUR 150 / 150 EUR Tariffs for exceeding the size of a piece of baggage (in the sum of three dimensions) Economy, Comfort, Business from 159 cm to 203 cm 5000 / 5000 RUB 125 / 125 USD 125 / 125 EUR 100 / 100 EUR over 203 cm 7500 / 7500 RUB 200 / 200 USD 200 / 200 EUR 150 / 150 EUR * as well as each subsequent piece of baggage ** for the free baggage allowance of more than 2 pieces, each additional piece of baggage is paid at the rate for the third piece of baggage If the weight of each piece of baggage and/or the size of each piece of baggage is exceeded, the total fare will be the sum of the respective baggage rates for each excess.

Since all air transportation carried out by three classes- business, comfort and economy, then the dimensions of the packed items for carrying hand luggage on an Aeroflot plane differ:

1. Business class - the weight must not exceed 15 kilograms, and the sum of the length, width and height of the package is 115 cm (i.e. length - 55 cm, height - 40 cm and width - 20 cm).
2. Comfort class - weight more than 10 kg, the sum of the length, width and height of the package is not more than 115 cm.
3. Economy class baggage at Aeroflot - weight over 10 kg, the sum of the length, width and height of the package is not more than 115 cm.

Attention! All passengers, including children from 2 years old, can take hand luggage with them.

What can be taken as hand luggage on an Aeroflot plane in addition to a bag, the parameters of which do not exceed the allowable:

1. A bag for a woman, a briefcase for a man.
2. Crutches or canes (even if they are not intended for the passenger themselves).
3. Folder for papers, magazine, newspaper or book.
4. Camcorder, camera, tablet, laptop, cell phone.
5. Food for the child, children's toys without sharp corners and a cradle for carrying it.
6. Outerwear and a suit packed in a suitcase.
7. Umbrella and a bouquet of flowers.
8. Medications in the package and with instructions (antipyretic, from the common cold, from motion sickness, antihistamines, bandages and patches).
9. Documents, money, keys, jewelry.

And since Duty Free shops have become an indispensable place for visiting people who use air services, then purchases from them can also be taken on board.

The list of things that you can take to the salon does not include any liquid (regardless of water or nail polish), the package volume of which exceeds 100 ml.

Attention! Hand luggage and additional permitted items are not subject to additional payment.

Any other packed items, or items that do not need to be packed, are considered baggage in Aeroflot. He, unlike hand luggage, is subject to inspection and marking. The allowable number, weight and size of baggage carried with you depends on the flight class:

1. Business class - 2 pieces weighing no more than 32 kg (for each).
2. Comfort class - 2 pieces weighing no more than 23 kg (for each).
3. Economy class - 1 seat weighing no more than 23 kg for each or 2 seats with the same parameters with the Premium tariff.

The size of the package is strictly specified. In total, the length, width and height of the baggage must not exceed 158 cm (22x40x53 cm). Baggage, the parameters of which are listed above, are carried free of charge.

as a special program Aeroflot has introduced free baggage allowances.

For economy class transportation:

1. Crews of sea vessels - 2 places.
2. Passengers from/to Delhi/Beijing/Shanghai/Hanoi/Ho Chi Minh City – 2 seats.
3. Passengers from/to Russia and Istanbul/Belgrade – 2 seats.
4. Passengers of directions, including return, "Tel Aviv - New York" and "Tel Aviv - Washington" - 2 seats.
5. Passengers of directions, including return, "Tokyo - Moscow", "Tokyo - St. Petersburg" - 2 seats.
6. For transportation by Business class in directions, including return, "Tokyo - Moscow", "Tokyo - St. Petersburg" - 3 seats.

Members of the Aeroflot Bonus program:

1. Platinum level - 2 places.
2. Gold level - 1st place.
3. Silver level - 1st place.

The program is temporary, so its duration should be specified directly when buying or booking a ticket.

Just like any other mode of transport at Aeroflot, a number of items are prohibited for carriage in checked baggage and carry-on baggage.

It is forbidden to take into the salon:

1. Weapon-like toys.
2. Magnets and magnetized objects.
3. Any kind of weapon.
4. Hazardous substances (including radioactive, easily oxidized, explosive and flammable, poisonous and caustic).
5. Any piercing and cutting objects, including those included in the manicure set.

1. Batteries and other oxidizing items.
2. Gases (regardless of the way they are packaged).
3. Lighthouses and signaling devices.
4. Hazardous Substances(including radioactive, easily oxidized, explosive and flammable, poisonous and caustic).
5. Unauthorized weapon.

You can also carry as luggage:

1. A pair of skis, a snowboard, a pair of clubs.
2. A couple of fishing rods, a bicycle.
3. A baby stroller with its "user" as a passenger.
4. Wheelchair if the passenger needs it.
5. Musical instrument not exceeding 80 kg in weight. Therefore, if you were wondering: how to carry a guitar on an Aeroflot plane? You know, it can be done for free.

All of these items are considered as one overall piece of baggage, regardless of their size.

And now, after we have considered the allowed weight of baggage on an Aeroflot plane - what is the cost of a kg in excess of the norm? Things related to luggage are needed if:

1. Packing exceeds allowable sizes.
2. The weight more than allowed.
3. Quantity bags exceed

The Company applies the following rates for paying for excess baggage at Aeroflot:

Exceeding the norm	The cost of the surcharge
Number of bags more allowable amount for one	2500 rubles	50 euro
Number of bags more allowable amount for two or more	2500 rubles for the first 7500 for subsequent	50 euro
Bag weight more normative 23 kg but no more than 32 kg	2500 rubles	100 euro
Bag weight more normative 32 kg, but no more 50 kg	5000 rubles	150 euro
The size of the sum of three sides over 158 see but less than 203 cm	5000 rubles	100 euro
Size sum of three sides over 203 cm	7500 rubles	150 euro

Exceeding a separate dimension is also paid separately.

Cargoes that have a weight and dimensions greatly exceeding additionally are allowed for transportation only after prior agreement with Aeroflot. Therefore, it is advisable to repack your luggage and make one additional bag with allowed parameters and pay only for it.

The air carrier may not take oversized baggage if there is no free space for it

Compliance with the rules of any airline is the key to flight safety. In addition, passenger awareness will help to avoid unnecessary red tape during registration and verification of things that need to be taken with them, as well as to accurately plan the approximate costs of baggage transportation.