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Job description of the head of the real estate department. Responsibilities and Job Description of a Sales Manager

Job Responsibilities head of sales department include strategic and ongoing planning, development of pricing and discount policies, control of the work of sales managers. AT small companies he can also do marketing policy(conduct simple market research, develop an advertising strategy), this should also be reflected in the job description of the head of the sales department.

Job description of the head of sales department
(Job description of the head of sales department)

APPROVE
CEO
Surname I.O. ________________
"________"_____________ ____ G.

1. General Provisions

1.1. The head of the sales department belongs to the category of managers.
1.2. The head of the sales department is appointed to the position and dismissed from it by order of the general director.
1.3. The head of the sales department reports directly to CEO/ commercial director.
1.4. A person who meets the following requirements is appointed to the position of head of the sales department: initial vocational or secondary vocational education, work experience in the relevant field for at least a year.
1.5. During the absence of the head of the sales department, his rights and obligations are transferred to another official, which is announced in the order for the organization.
1.6. The sales manager must know:
- commercial, civil, financial legislation;
- profile, specialization, features of the structure of the enterprise;
- prospects for technical and financial and economic development of the enterprise;
- basic principles of financial planning;
- pricing procedure, marketing basics;
- the procedure for developing commercial conditions and agreements.
1.7. The head of the sales department is guided in his activities by:
- legislative acts of the Russian Federation;
- Charter of the organization, Rules of internal work schedule, other regulations of the company;
- orders and directives of the management;
- this job description.

2. Job responsibilities of the head of the sales department

The Sales Manager has the following responsibilities:
2.1. Manages the sales of the company's products, develops pricing and discount policies.
2.2. Organizes and supervises the work of sales managers.
2.3. Coordinates the development of promising and current plans sales of products.
2.4. Organizes work on maintaining, analyzing and systematizing the client base.
2.5. Controls the status of accounts receivable and accounts payable of clients.
2.6. Develops pay criteria for sales managers.
2.7. Organizes training, trainings for the managerial staff (together with the development department).
2.8. Participates in the organization and holding of exhibitions.
2.9. Resolves reclamation issues on the product with customers, draw up the necessary documentation.

3. Rights of the head of the sales department

The head of the sales department has the right to:
3.1. Represent the interests of the company in relations with government bodies, third parties and institutions for commercial matters.
3.2. Establish job responsibilities for subordinate employees.
3.3. Request from the structural divisions of the enterprise information and documents necessary for its implementation official duties.
3.4. Participate in the preparation of draft orders, instructions, instructions, as well as estimates, contracts and other documents related to the solution of commercial issues.
3.5. Submit proposals for improvement of the work related to the responsibilities provided for in this instruction for consideration by the management.
3.6. Require the management of the enterprise to ensure the organizational and technical conditions and execution of the established documents necessary for the performance of official duties.

4. Responsibility of the head of the sales department

The Sales Manager is responsible for:
4.1. For non-performance and / or untimely, negligent performance of their duties.
4.2. For non-compliance current instructions, orders and instructions for the preservation of trade secrets and confidential information.
4.3. For violation of the internal labor regulations, labor discipline, safety regulations and fire safety.

I approve

[position, signature, full name

manager or other

An official authorized

Approve

[legal form, job description]

organization name, [day, month, year]

enterprises] M. P.

Job description

head of the real estate department [name of organization, enterprise, etc.]

real job description developed and approved in accordance with the provisions Labor Code Russian Federation and other legal acts regulating labor relations.

1. General Provisions

1.1. The head of the real estate department belongs to the category of managers and reports directly to [name of the position of the immediate supervisor].

1.2. A person with a higher legal education and at least [value] years of experience in the field of real estate is accepted for the position of head of the real estate department.

1.3. The head of the real estate department must know:

Principles and methods of personnel management;

Fundamentals of housing and land legislation, laws and by-laws regulations, regulations, instructions and other documents regulating real estate transactions;

Fundamentals of a market economy;

Fundamentals of psychology, rules for establishing business contacts and negotiating, ethics of business communication;

Real estate market conditions and methods of market research, the procedure for collecting and processing information about the real estate market;

Organization of real estate transactions;

Document flow at all stages of construction of real estate objects;

Rules and procedure for registration required documents related to obtaining a building permit, commissioning and registration of the sale and purchase of real estate;

Basic requirements for real estate objects, technical, qualitative and other characteristics of real estate objects;

The order of systematization, accounting and maintenance of documentation in the control state using modern information technologies;

Internal labor regulations;

Rules and norms of labor protection.

2. Job responsibilities

The real estate manager is responsible for the following:

2.1. Department activity planning.

2.2. Control and analysis of the work of the department.

2.3. Participation in the development of the organization's development strategy.

2.4. Organization of work on the development and implementation of technologies and methods to increase real estate sales.

2.5. Conducting business negotiations.

2.6. Analysis and monitoring of the real estate market.

2.7. Distribution of work among employees of the department.

2.8. Legal support of the process of obtaining land plots for construction, as well as registration of rights to land plots.

2.9. Obtaining a permit for the construction of real estate objects.

2.10. Legal support for the construction of real estate objects (control over the compliance of the work being carried out with the received design and estimate documentation, interaction with regulatory authorities).

2.11. Obtaining permission to put real estate objects into operation (preparation of necessary documents, interaction with authorized bodies).

2.12. Implementation state registration rights to newly built properties.

2.13. Search for potential customers, establishing business contacts with them, negotiating.

2.14. Selection of optimal real estate objects that meet the requirements of clients.

2.15. Organization of familiarization of clients with real estate objects.

2.16. Advising clients on all issues related to the conclusion and execution of contracts, as well as the execution of real estate transactions.

2.17. Facilitating the timely execution of the documents necessary for the conclusion of the transaction, ensuring their safety.

2.18. Preparation and execution of transactions for the purchase and sale of real estate.

2.19. Interaction with authorities and officials involved in the execution of real estate transactions and related procedures.

2.20. Compilation of established reports on the work done.

2.21. Solving staffing issues in the department.

2.22. [Other Job Responsibilities].

3. Rights

The head of the real estate department has the right to:

3.1. For all social guarantees provided for by law.

3.2. Make suggestions to senior management to improve the work of the organization.

3.3. Independently make decisions within their competence and organize their implementation by department employees.

3.4. Require the management of the organization to assist in the performance of its professional duties and exercise of rights.

3.5. Perform civil law transactions and represent the interests of the organization by proxy.

3.6. To interact with the heads of departments of the organization, to receive information and documents necessary for the performance of their duties.

3.7. Supervise the activities of subordinate employees.

3.8. Sign and endorse documents within their competence.

3.9. Require the management of the enterprise to assist in the performance of their duties and rights.

I approve
General Director of JSC (LLC)
Order N ____________________
from "__" _____________ 200 _

Job description
head of a structural subdivision (department)

___________________________________________
(department name)

1. General Provisions

1.1. The Head of the Department (hereinafter referred to as the "Department") provides general management
work of the Department and bears full responsibility for it.
1.2. The Head of the Department is appointed and dismissed
position as General Director of the Company.
1.3. The head of the department in his work reports directly to
General Director or, by his decision, one of the deputies
General Director of the Company.
1.4. In his work, the head of the Department is guided by the current
legislation of the Russian Federation, Regulations on ______ Department,
corporate regulations of the Company, orders and instructions
General Director of the Company and this Job Description.

2.1. For the period of absence (business trips, vacations, illnesses, etc.)
transfer his functions to a deputy or a person temporarily executing him
duties, after approval of the candidacy by the General Director
Society.
2.2. Submit materials, draft decisions and other proposals to
consideration of the Management Board of the Company on issues within the competence
Department.
2.3. Receive from the heads of other structural units
Society information necessary to fulfill the tasks assigned to
The Department.
2.4. Participate in meetings of the Management Board of the Company.
2.5. Make representations to the Company's administration on work issues
Department.
2.6. Submit for consideration by the administration of the Company proposals on
encouragement of employees of the Department, the imposition of disciplinary sanctions.

3. Job responsibilities

3.1. Organization of the work of the Department in accordance with the current
legislation of the Russian Federation, constituent and other
corporate documents of the Company, decisions of its collegial bodies,
orders and directives of the General Director, Regulations on _ Department
Society.
3.2. General management and planning of the work of the Division.
3.3. Ensuring coordination of the work of the Division and cooperation with
other divisions of the Company.
3.4. Informing the employees of the Department about the decisions of the General Meeting
shareholders (contributors), the Board of Directors and the Management Board of the Company.
3.5. Approval of documents related to the competence of the Department.
3.6. Consideration of personnel issues in the Department, as well as the issue
advanced training of the employees of the Department.
3.7. Control over the quality and timeliness of the performance of official
responsibilities of department staff.

4. Responsibility

4.1. The head of the department is fully responsible for the quality and
timeliness of fulfillment of the tasks assigned to the Department, as well as other
duties assigned to him by this Job Description.
4.2. In case of failure to fulfill the above obligations in a given
volume and within the established time limits, as well as in case of violation of labor
discipline head of the Department is responsible in accordance with
the current legislation of the Russian Federation and corporate
regulatory acts of the Company (regulations, rules, instructions).

With this Instruction I have read and agree to __________________ ________
(full name) (signature)

"__" _________________ of the year.

1.2. Appointment to the position of the head of the logistics department and dismissal from it is carried out by order of the director of Tekhpolimer LLC (hereinafter referred to as the enterprise).

1.3. The head of the department reports directly to the director of the enterprise.

1.4. The head of the department coordinates the activities of the divisions of the enterprise and the rational organization of material flows.

1.5. The head of the department in his activities is guided by: the goals of the enterprise; the current legislation of the Russian Federation; orders, instructions and orders of higher management; rules and regulations of labor protection, safety, fire safety, industrial sanitation and internal labor regulations in force at the enterprise.

1.6. The head of the department should know: the goals of the enterprise; distribution of responsibilities between the divisions of the enterprise, the main partner organizations, their management and direct executors; theory of logistics management; normative acts regulating transport transportation; product range and characteristics of manufactured (sold products); loading and transportation rules; rules for warehousing and storage of raw materials, materials and finished products; fundamentals of economics, organization of production, labor and management; fundamentals of labor legislation; orders, instructions and orders of higher management; rules and regulations of labor protection, safety and fire protection; internal labor regulations in force at the enterprise.

1.7. The head of the department should be able to: Plan their activities and the work of the department; analyze information and generate reports; organize the activities of subordinate employees; independently make decisions within the framework of official duties and achieve their implementation; work on a personal computer at the level of a confident user, know the basic office applications, warehouse programs; conduct business negotiations and correspondence.

1.8. During the absence of the head of the department, his duties are performed by a person appointed in the prescribed manner by the director of the enterprise. This person acquires the appropriate rights and is responsible for the high-quality and timely performance of the duties assigned to him.

  1. Job Responsibilities

Head of Department:

2.1. Receives information from the heads of departments about the planned activities for the acceptance and dispatch of goods, their frequency, quantitative characteristics.

2.2. Draws up schedules of cargo flows, determines the methods of delivery, mode of transport.

2.3. Concludes agreements with forwarding organizations, forms a database of carriers, places orders for transportation.

2.4. Organizes loading and unloading operations, search for the necessary mechanisms.

2.5. Determines the list of necessary machines and mechanisms for loading and unloading operations at the enterprise, sends applications for the purchase and manufacture to the relevant departments.

2.6. Organizes warehousing and storage of raw materials, materials and finished products.

2.7. Determines the quantity and quality of the required space for warehouses, the necessary warehouse structures and mechanisms.

2.8. Complies with the rules of internal labor regulations; safety and fire protection instructions.

2.9. Ensures the safety of the property of the enterprise, which is in its use.

2.10. Continuously improves the level of his qualifications, keeps abreast of industry trends.

2.11. Owns funds computer science, communications and connections.

2.12. Organizes the workplaces of subordinates, maintains a time sheet.

2.13. This list of duties does not relieve the employee from resolving issues and problems arising in the work, in accordance with the knowledge gained, work experience, qualifications and position held.

3. Rights

The head of the department has the right:

3.1. Contact specialists and heads of departments for obtaining the necessary information.

3.2. Participate in meetings on issues within the scope of his duties.

3.3. Give assignments to subordinate employees, tasks on a range of issues included in his functional duties.

3.4. Supervise the fulfillment of production tasks, the timely execution of individual orders by subordinate employees.

3.5. Request and receive necessary materials and documents from employees and heads of structural divisions related to the activities of the head of the department.

3.6. To take part in the decision of all questions concerning its competence.

3.7. Interact with other enterprises, organizations and institutions on issues within its competence.

3.8. To intercede with the management about encouraging the employees of the department, imposing penalties on them.

4. Responsibility

The head of the department is responsible for:

4.1. Execution of orders of the director of the enterprise.

4.2. Misuse of the granted rights, as well as their use for personal purposes.

4.3. Compliance with labor and performance discipline by employees under his subordination.

4.4. Timely and high-quality performance by subordinates of their official duties.

4.5. Compliance with the rules of labor protection, safety and fire safety.

4.6. Improper performance or non-performance of their official duties provided for by this job description - to the extent determined by the current labor legislation of the Russian Federation.

4.7. Non-disclosure of confidential information.

4.8. Offenses committed in the course of carrying out their activities - within the limits determined by the current administrative, criminal and civil legislation of the Russian Federation.

4.9. Causing material damage - within the limits determined by the current labor and civil legislation of the Russian Federation.

5. Relationships

The head of the department interacts:

With employees and heads of other structural divisions, as well as with third-party organizations and government agencies on issues related to his official duties.

6. Qualifications

A person with a higher professional (technical) education with at least 3 years of managerial experience is appointed to the position of the head of the department.

DEVELOPED

HR Manager M.V. Orekhova

AGREED

Production manager V.P. Lebedev

"___" ______________ 200 g

I am familiar with the job description.

The sales department is the heart of a trading company. Without it, there is no profit, which means there is no point in economic activity commercial organization. On the this moment sales managers are required almost everywhere, and all these managers must be managed by someone. This is exactly the job of a sales manager. We will analyze all the features of the position in more detail below.

The main provisions of the job description

This position is in the leadership category. The head of the sales department reports directly to the director or general director. All orders relating to the work of the head of the sales department must be issued and signed by him. If an employee goes on vacation or sick leave, he is replaced by the person indicated in the order of the director of the organization. Leadership positions are usually assigned to people with higher vocational education and with at least 1 year experience in the specified field. The specialist must know from the inside all the specifics of the work and be able to quickly respond to emerging situations. If a specialist does not have experience, most likely, decision-making will be slow, which in the field of trade can significantly reduce profits. And the job description of the head of the sales department prescribes that the specialist should increase profits, not reduce them.

Main responsibilities

The range of duties of the head of the sales department may vary depending on the structure of the organization, the number of employees in the state and other factors. Below is the most generalized list of workplace responsibilities found in most companies.

In his activities, the head of the sales department must be guided by the following provisions and documents:

  • legislative acts of the state;
  • Articles of association;
  • orders of direct management;
  • labor regulations and other provisions adopted by the organization.

To the main job responsibilities may include the following:

  • control over the work of the department;
  • solution of operational tasks;
  • making suggestions to improve the working conditions of the department;
  • decision on hiring, dismissal, bonuses and relocation of employees of the controlled department.

Tasks and functions of the employee

The job description of the head of the sales department implies that the employee performs the following tasks and functions:

  • control over the marketing of the organization's products;
  • pricing, promotions, special loyalty programs;
  • planning the sale of products in the present and in the future;
  • providing sales personnel with the necessary means, equipment, office, software;
  • control over debts in relations with counterparties;
  • maintenance, control, maintenance and expansion of the client base of the organization;
  • control over the calculation wages department staff;
  • organization and holding of exhibition events and other advertising campaigns;
  • organization of trainings, courses, coaching for the personnel of the department;
  • demand analysis, assortment development;
  • control over the supply of outlets;
  • receiving and analyzing customer feedback on the work of subordinates;
  • contact and building long-term trade relationships with key customers;
  • motivation of department employees, increase of sales plans;
  • analysis of competitors' activities and ways to increase the attractiveness of your company against their background.

Personal qualities of the applicant for the position

The job description of the head of the sales department, as seen in the last paragraph, implies a wide range of competencies, responsibilities, areas of control and interaction. In order to properly perform all the duties, functions and tasks of the head of the sales department, the applicant must have a number of personal qualities. It is because of the nature of the character that many applicants for the position may not be suitable for this profession. So, what should be the person who expressed a desire to get a job in this position? Especially important features personnel services distinguish the following:

  • stress tolerance;
  • ability to process a large number of heterogeneous information at the same time;
  • Analytical mind ;
  • ability for creative problem solving;
  • social activity, sociability, sociability, ability to find mutual language with everyone;
  • ability to work at a fast pace;
  • charisma;
  • leadership skills.

What should a specialist know?

To successfully perform the functions of the head of the sales department, a specialist is helped by knowledge in certain areas. The requirements for professional knowledge and education are always much higher for the management of the enterprise. The head of the sales department should know the following:

  • organization structure, staffing and departments;
  • legislation regulating civil and economic activities;
  • rules and methods of financial planning;
  • plans for the future development of the organization;
  • forms reporting documentation and the rules for filling it out;
  • marketing and pricing;
  • business rules;
  • rules of commercial relations with contractors;
  • fire safety and labor safety requirements.

Employee rights

The legislation of the Russian Federation provides for a number of rights for workers in any field. The head of the sales department is no exception. At his workplace, he has the following rights and privileges:

  • be aware of the decisions of the authorities regarding the department under his control;
  • independently make decisions within their competence;
  • give tasks to his subordinates and control the progress of their implementation;
  • submits ideas and proposals for consideration by the authorities to improve the labor process;
  • encourage or penalize their subordinates;
  • participate in the development of documents important for the activities of the organization;
  • receive the information necessary for work from the heads of other structural divisions;
  • sign documents related to the work of his department;
  • require the director to comply with the instructions for labor law, arrangement of workplaces and working conditions.

Employee Responsibility

What does a sales manager do in an organization? First of all, he regulates the activities of his unit. Based on the duties assigned to this position, responsibility is also formed. The following points can be singled out for which the head of the sales department is responsible:

  • implementation of the sales plan, the activities of the unit;
  • violation by the employee or his subordinates of the regulations adopted in the company;
  • implementation of planned programs in the market;
  • improper performance or failure to perform their duties, as well as the duties of subordinates;
  • responsibility for yourself decisions made and their consequences;
  • negligence and non-compliance with safety regulations;
  • disclosure of trade secrets, theft of the customer base;
  • violation of internal discipline and labor regulations.

Regional Sales Manager

It's no secret that most of economic sectors belongs to huge holdings with a branch network throughout the country. It is they who set the tone in the product sales market. At the same time, a special role is assigned to the sales department. Only here there are also regional chiefs who control the work of several branches and divisions at once. In relatively small organizations, the job description of the head of the sales department is replete with the number of duties and the scale of responsibility, it is difficult to imagine what will happen at the regional level. But it's not all that scary. The head of the regional sales department under his supervision has a whole staff of deputies who are entrusted with part of his functions.

Courses for sales managers

AT large organizations It is customary to conduct a lot of trainings and coaching for sales managers. They study various psychological methods of influence, the rules of negotiation, ways to retain and attract customers, and much more. Such courses are useful not only for managers, as separate parts of the mechanism of the selling structure, but also for their boss. The manager must be aware of all the training programs that his subordinates undergo. In addition, it will not be superfluous to increase your own productivity. To do this, you can take courses in leadership, time management, improve your skills in the main direction of your activity. Behind a successful team there must always be a successful boss.